Admissions Director

wilshirerehab; Lee's Summit (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A skilled nursing facility in Lee's Summit seeks an Admissions Coordinator. The ideal candidate has 2-3 years of experience in the admissions process and strong organizational and telephone skills. Responsibilities include handling referral inquiries, ensuring accurate financial verification, and conducting tours for families. Competitive salary and benefits are offered.

Benefits

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Qualifications

• 2-3 years experience with admissions process at a SNF or rehab facility.
• Excellent organizational skills and attention to detail.
• Ability to handle referral calls effectively and efficiently.

Responsibilities

• Obtain referral information from inquiries.
• Ensure accurate financial verification before patient admission.
• Conduct facility tours with families and ensure commitment.

Skills

Organizational skills

Professional telephone skills

Customer service

Job description

Overview

Admissions Coordinator: The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

Job Type

Full-time

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday, flex as necessary to meet the needs of the facility

Responsibilities

• Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• Informs Marketing Director of any referral source issues that arise during the referral process.
• Develops relationships with referral sources.

Qualifications

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Computer experience using a marketing information system.
• Knowledge of managed care industry preferred
• HMO initial auth requests
• Customer Service: Presents professional image to consumers through dress, behavior and speech.
• Adheres to Company standards for resolving consumer concerns.
• Ensures that all patient/resident rights are protected.