Admissions Customer Relations Coordinator

Inside Higher Ed; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A higher education institution in Los Angeles is looking for an Admissions Customer Relations Coordinator to manage front desk operations and oversee event coordination for various MBA programs. The successful candidate will ensure effective communication with prospective students and provide administrative support to program leadership. Strong budgeting and event management skills, along with knowledge of university programs, are essential for this role.

Qualifications

• Extensive knowledge of all Anderson programs and major events.
• Experience with budget drafting and management for events.
• Ability to supervise and train student clerks.

Responsibilities

• Oversee front desk reception and operations.
• Manage email correspondence and event coordination.
• Provide administrative support to admissions leadership.

Skills

Event coordination

Budget management

Customer service

Administrative support

Knowledge of university programs

Job description

Admissions Customer Relations Coordinator

1 week ago Be among the first 25 applicants

The Admissions Customer Relations Coordinator (Admissions Coordinator) will oversee and manage front desk reception and operations and oversee email correspondence, as well as events/conference coordination as needed by the FEMBA AND EMBA AND UCLA-NUS programs (e.g. 'PALOOZA, the Part-Time MBA Conference, EMBA Council 10-School Annual Meeting, etc.).

The Admissions Coordinator role is a 100% on-campus role, five work-days per week, either Monday to Friday, or Tuesday to Saturday.

Key responsibilities:

• Draft and manage budgets for special events and projects organized or sponsored by the FEMBA AND EMBA AND UCLA-NUS Offices or the Deans of those programs.
• Train and serve as department expert for expense reimbursements; booking travel arrangements; and purchase order processing.
• Provide assistance to prospective students and the general public seeking admission to and information about the FEMBA and EMBA and UCLA-NUS programs or the Anderson School in general.
• Requires extensive knowledge of all Anderson programs and Anderson major events. Facilitate recruiting and yield event arrangements, and act as the central information source for all parties involved. Manage the FEMBA and EMBA and UCLA-NUS Office including supervising student clerks in maintaining admission recruiting materials, ordering supplies and general office duties, and managing office equipment.
• With regards to the student clerks in the FEMBA and EMBA and UCLA-NUS Admissions Office, responsible for hiring, replacing, terminating and supervising the schedule and duties performed by the 3-5 student clerks. These student clerks will be primarily responsible, under the supervision of the Admissions Coordinator for answering the phones and performing the following clerical functions: photocopying, responding to correspondence, scanning, writing, proofreading and editing materials as directed.
• Administrative support for FEMBA and EMBA and UCLA-NUS Admissions Deans and Directors: provide support to the Assistant and Associate Deans, manage purchase orders, process reimbursement requests, make travel and lodging arrangements, process phone bills, and provide general administrative support. Manage special projects for the Deans.

For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=86232

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction

Copyright 2022 Jobelephant.com Inc. All rights reserved.