ADMISSIONS COUNSELOR (NIGHT SHIFT)

Universal Health Services; Tennessee; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Admissions/Intake Counselor to join their compassionate team. This role focuses on processing inquiries and conducting clinical assessments while ensuring that patients receive the appropriate level of care. The ideal candidate will possess strong assessment skills and be adept at crisis management, ensuring a safe environment for all. This position offers a unique opportunity to make a meaningful impact in the lives of individuals seeking behavioral healthcare, all while working in a supportive and dynamic team setting. If you are passionate about providing care and comfort to those in need, this role is perfect for you.

Qualifications

• Master's degree in behavioral health or RN license preferred.
• Strong assessment and crisis management skills required.

Responsibilities

• Process inquiry/referral calls and clinical assessments timely.
• Provide crisis intervention and ensure patient safety.

Skills

Psychiatric evaluation

Crisis stabilization

Assessment skills

Communication skills

Data entry skills

Problem-solving skills

Time management

Crisis management

Education

Master's Degree in Behavioral Health

RN License

Current Tennessee Driver's License

HWC and CPR Certification

Job description

Responsibilities

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment. We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees. We never forget that we provide care and comfort to people in need.

Rolling Hills is expanding our dynamic Admissions team and looking for an Admissions/Intake Counselor to join our team. The Admissions Counselor is responsible for the timely processing of inquiry/referral calls and walk-in/scheduled clinical assessments. The Admissions team ensures referrals to the facility are directed to the most appropriate level of care. The Admissions Counselor provides appropriate crisis intervention as necessary by anticipating and responding to escalating behaviors, maintaining focused attention on patient safety.

Position Schedule

NIGHTS 7P-7A, rotating weekends required.

About Universal Health Services

Universal Health Services, Inc. (NYSE: UHS), is one of the nation's largest and most respected providers of hospital and healthcare services. Headquartered in King of Prussia, PA, UHS has 99,000 employees and operates 28 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.

Qualifications

Education/Licensure/Certification:

• RN License preferred; Master's Degree in Behavioral Health (e.g., Counseling, Social Work, Psychology) considered
• Current Tennessee Driver's License
• Current HWC and CPR Certification (training provided)

Experience:

Experience in psychiatric evaluation, triage, and crisis stabilization preferred; strong assessment skills required; skills in application of DSM methodology; excellent telephone etiquette and tact; ability to interact effectively with persons of diverse backgrounds, cultures, and socio-economic classes, including those in crisis or resistant to organization; effective oral and written communication skills; basic data entry skills preferred; organizational, time management, problem-solving, and crisis management skills necessary; flexibility, creativity, and ability to manage stress required. Understanding of EMTALA, mandatory screening, HIPAA, and third-party payer knowledge is preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect and equal employment opportunities for all applicants and teammates, regardless of race, color, religion, age, sex, gender identity, sexual orientation, genetic information, national origin, disability, veteran status, or other protected characteristics. We value diversity and inclusion as critical to our success.

Notice

Our Human Resources teams are here to assist prospective candidates by matching skills and experience with career opportunities at UHS and its subsidiaries. During recruitment, no employee will request personal or financial information via email. If you suspect a job posting or email is fraudulent, contact us at: https://uhs.alertline.com or 1-800-852-3449.

UHS is a registered trademark of UHS of Delaware, Inc., and operates through its subsidiaries. Employment opportunities are with UHS subsidiaries, not directly with UHS, Inc. We do not accept unsolicited search firm submissions without a valid agreement. No fees are paid for referrals or hires through such means.