Admissions Counselor - Mental Health (Day Shift)

North Port Behavioral Health; North Port (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PerkSpot!

100% Paid Psychiatric Training!

Helping to make changes in people’s Lİ

Job summary

North Port Behavioral Health in North Port, FL is seeking Admissions Counselors (Days) to facilitate admissions, conduct clinical intake assessments, and support utilization review for appropriate level of care. The role emphasizes compassionate patient interactions, coordination with clinical staff, and ensuring timely admissions.

The position requires a Master’s degree in a related field or RN, plus relevant behavioral health experience and CPR/de-escalation certification.

Qualifications

• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• CPR and de-escalation/restraint certification required (training available upon hire)

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission and communicate eligibility to the business office and patient or family.
• Collaborate with medical and psychiatric personnel to ensure appropriate recommendations for referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives promptly.
• Prepare and maintain medical record documentation to support payor authorization.
• Complete pre-admission assessments and communicate dispositions to patients or families.
• Admit patients into registration and accounting systems and complete forms.
• Demonstrate a positive, empathetic, and professional attitude toward customers and resolve complaints.
• Coordinate care for patients not admitted and arrange follow-up care and referrals.
• Ensure patient safety and provide excellent customer service.
• Perform safety checks and adhere to supervision guidelines as required.

Skills

Empathy

Communication

Assessment

Collaboration

Documentation

Education

Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred

Tools

CPR certification

De-escalation training

Job description

North Port Behavioral Health in North Port, FL is seeking Admissions Counselors (Days) to facilitate admissions, conduct clinical intake assessments, and support utilization review for appropriate level of care. The role emphasizes compassionate patient interactions, coordination with clinical staff, and ensuring timely admissions.

The position requires a Master’s degree in a related field or RN, plus relevant behavioral health experience and CPR/de-escalation certification.