Admissions Counselor (Mansfield)

The Ohio State University; Columbus (OH); On-site; USD 27,000 - 28,000; Full time

Job summary

The Ohio State University at Mansfield is seeking an Admissions Counselor to manage a recruitment territory, coordinate events, and build strong relationships with high schools and community colleges across the region.

You will travel within Ohio up to seven weeks per year, engage with prospective students and families, and use CRM (Salesforce) and the SIS (PeopleSoft) to track activity and admissions data.

Qualifications

• Bachelor's degree or equivalent experience.
• Excellent oral, written and interpersonal communication skills.
• Familiarity with CRM and recruitment platforms such as Salesforce and PeopleSoft.

Responsibilities

• Manage a recruitment territory and execute territory-specific recruitment activities and events.
• Counsel and correspond with students, families, and university stakeholders regarding admission policies and procedures.
• Develop and maintain relationships with high schools, community organizations, and colleges; present at events.

Skills

Oral communication

Written communication

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

PeopleSoft

Job description

Job Title:Admissions Counselor (Mansfield)Department:Strategic Enrollment | Regional Campus Enrollment

As a member of the admissions team at The Ohio State University at Mansfield, the Admissions Counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community-based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes.

Additional responsibilities include but are not limited to: counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducting large and small-group presentations; learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests; researching and resolving problems in a timely manner and escalating them when appropriate; assisting with on and off campus recruitment events and projects; coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus; serving as the coordinator for administrative tasks that support recruitment and enrollment of new students; carrying out steps and coordinating with colleagues and other campus partners to achieve success; participating as an active community member of the Ohio State Mansfield admissions team through membership on committees; and completing special assignments and other duties as assigned.

Additional Information

ESSENTIAL DUTIES

50% As a member of the admissions team at The Ohio State University at Mansfield, the admissions counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes.

25% Counsel and correspond with students, families, university departments, or other stakeholders regarding Ohio State's application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducts large and small-group presentations; learns and maintains knowledge of the areas within the office and university to best direct questions from staff and guests; research and resolve problems in a timely manner and escape them when appropriate; assist with on and off campus recruitment events and projects; coordinate recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus.

20% Serve as the coordinator for administrative tasks that support recruitment and enrollment of new students; carry out steps and coordinate with colleagues and other campus partners to achieve success.

5% Participate as an active member of the Ohio State Mansfield community through membership on committees; complete special assignments and other duties as assigned.

CAREER ROADMAP

FUNCTION: Academic Administration

SUB-FUNCTION: College and Regional Recruiting and Enrollment

CAREER BAND: Individual Contributor - Specialized

CAREER LEVEL: S1

The pay range for this job profile is $19.28/hr. - $19.76/hr. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

Required Qualification

Bachelor's degree or equivalent experience. Early morning, evening, and weekend hours required.

Desired Qualifications

One to two years of relevant experience preferred. Experience with program planning and implementation; Excellent oral, written and interpersonal communication skills; Familiarity with office desktop technology and CRM and other recruitment technology platforms.

Location:Riedl Hall (0675)Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.