Admissions Counselor II - Full Time - 3 nights per week

Malvern Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading treatment facility is seeking a full-time Admissions Counselor to assist with patient intake and assessments. The successful candidate will work nights and weekends, handle insurance authorizations, and ensure quality patient care in a supportive team environment. Ideal for candidates with a Master's degree in a related field.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401K plan with company match

Qualifications

• Master's degree or equivalent in a relevant field required.
• Client focused, dependable with problem solving skills.
• Must demonstrate flexibility to changes and effective communication.

Responsibilities

• Conduct risk assessments and crisis interventions.
• Facilitate the intake process and admission workflows.
• Coordinate with referral sources and maintain communication.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Flexibility

Team Orientation

Education

Master’s degree in Counseling, Psychology or Human Services

Licensed RN

Masters in Social Work

Tools

MS Office

EMR

Billing Software

Job description

Malvern Treatment Centers is currently seeking a full time Admissions Counselor to work at our Malvern Treatment Center facility in Philadelphia. The location of our Malvern Treatment Centers - Philadelphia recently relocated to 3905 W. Ford Road - Philadelphia, PA 19131.

The Admissions Counselor II position is a full time position, working 3 nights per week from 7:00pm - 7:30am with an every weekend commitment. The Admissions Counselor II position is a full time, benefit eligible position offering a competitive salary as well as a shift differential for any hours after 3:00pm!

Position Summary: The Admissions Counselor II provides telephonic and in person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor II also assists the Physician by providing face to face clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information.

Summary Of Essential Position Functions

• Identifies and provides written assessment of patients on admission and throughout treatment. Documents current needs/problems and past medical, psychiatric, drug and alcohol history. Assessment addresses bio-psychosocial needs. Completes a multi-disciplinary assessment when needed. Documents in electronic record as directed.
• Responds to and directs emergency situations as necessary.
• Greets family members and patients once they arrive. Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered.
• Explains the consent and intake forms and obtains patient signatures for each form.
• Completes face to face assessment and intake interview and enters the information from the interview into the correct EMR fields
• Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e.- billing, utilization management, and nursing
• Informs patient and families of authorization or insurance recommendations.
• Communicates pertinent clinical information for unit hand-off
• Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created.
• Participates in continuing education (in- services & other trainings) to reach professional growth.
• Follows all infection control practices.
• Prepares and certifies the accuracy of the midnight census.
• Performs other duties as assigned.
  
  

Benefits

This position is a full time, benefit eligible position. Benefits offered include, but not limited to:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• 401K plan with company match
  
  

Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Master’s degree in Counseling, Psychology or Human Services field, licensed RN or Masters in Social Work.

Work Environment and Hazards: No hazardous conditions. Weather protected. No hazardous conditions. Protected from weather conditions. Risk of exposure to communicable diseases. Possible exposure to intoxicated, disruptive and agitated patients.

Physical Requirements: Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending, and stooping. Drug and alcohol free as evidence by negative results of post-offer, pre-employment urine drug screen.

Technical/Computer Skills: MS Office, billing software, telephone, and other office equipment. EMR experience preferred.

• Malvern Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  
  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*