Admissions Counselor for College of Health Sciences

University of Indianapolis; Indianapolis (IN); Hybrid; USD 40,000 - 55,000; Full time

Job summary

The University of Indianapolis seeks a full-time Admissions Counselor for the College of Health Sciences. This role emphasizes outreach and enrollment strategies to foster access to higher education among diverse populations. Ideal candidates will have a strong background in customer service and education, as well as demonstrate excellent communication skills and adaptability within a fast-paced environment.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

Retirement Savings Plan - 403B

Paid Vacation and Sick Time Accruals

Paid Holiday time and additional University days off

Free Parking

Onsite Health & Wellness Center

Qualifications

• Two years of professional experience in recruitment or customer service.
• Bachelor's degree required.
• Valid driver's license needed.

Responsibilities

• Develop and implement recruiting strategies for prospective students.
• Meet with students and families to guide them through the enrollment process.
• Participate in campus recruitment events and workshops.

Skills

Customer Service

Recruitment

Project Management

Communication

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Google Products

Job description

Job Description

The University of Indianapolis is seeking applicants for a full-time, exempt Admissions Counselor. As a representative of the College of Health Sciences at the University of Indianapolis, the Admissions Counselor supports access to higher education by providing outreach and effective enrollment assistance to a diverse population of prospective students. Working closely with their supervisor, Admissions Counselors are responsible for designing, implementing, and analyzing an effective recruiting and enrollment strategy. Strategies must drive and support annual enrollment goals, increase awareness, and contribute to the University's overall success and programs. The Admissions Counselor collaborates with the larger recruiting team, marketing office, financial aid, advising, and academic departments to meet the goals for assigned projects and portfolios.

This position is eligible for hybrid employment, with weekly on-campus expectations and regular on-site recruitment events throughout the academic year.

Experience

REQUIREMENTS/MINIMUM QUALIFICATIONS:

• At least two years of professional experience in recruitment, sales, customer service, and/or marketing
• Working knowledge of Microsoft Office Suite Products
• Professional experience in higher education (preferred)
• Experience using Google Products (preferred)
• Experience with a customer relationship management system (CRM) (preferred)
  
  

Education

• Bachelor’s degree required
  
  

Other Qualifications

• Flexible, creative thinker, open to new ideas, and comfortable with shifting priorities within a fast-paced organization
• Ability to work independently, as well as within teams of colleagues, and possess the aptitude for detail-oriented tasks
• Strong planning, project management, and time management skills and the ability to manage priorities and stakeholder expectations
• Ability to think and act both analytically and strategically
• Ability to communicate effectively in person and in writing with strong cross-cultural interpersonal skills and the ability to present the University in a positive way to diverse populations
• Valid driver's license and a clear or acceptable driving record according to the University’s policies
• Ability to travel and work evenings and weekends on a frequent basis
  
  

Essential Functions

• Delivers exceptional first-class customer service while working in a competitive and fast-paced environment
• Meets with students and families during campus/virtual visits to explain the application process, scholarship opportunities, and personal interest connections and answers all questions
• Collaborates with the program director to set goals for assigned programs in regard to inquiries, applications, campus visitors, accepted students, and enrolled students
• Participates in recruiting events during the year, including Preview Days, Open Houses, Interview Days, Info Sessions, and other campus-wide recruitment events as assigned
• Represents the University independently at events, fairs, and conferences both on and off campus to prospective students, families, influencers, and community partners
• Speaks publicly on behalf of the University to individuals, groups, faculty/staff, or community partners on and off campus, potentially incorporating individual presentations, marketing collateral, and/or university/programmatic talking points
• Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers, and program leadership
• Builds relationships with college and independent career counselors and academic advisors, employers, and industry professionals; invites them to visit campus or attend other campus events as appropriate
• Interprets enrollment reports related to assigned programs and develops recruitment strategies that support the program’s efforts to reach enrollment goals
• Provides a strong contribution to the admissions recruitment team through the building of positive peer relationships, assisting all members of the team, and bringing forward professional suggestions for improvement
• Plans, promotes, and executes high-value events, including, but not limited to, open houses, informational sessions, networking events, and various other lead generation and nurtures conversion/enrollment events for the University
• Thorough engagement and relationship building, accurately assesses the needs and interests of a diverse population of prospective students and then determines the appropriate information, counseling, and follow-up strategies to ensure those needs are met or exceeded
• Develops the knowledge of the admissions process to interpret academic information from diverse colleges; effectively evaluates student academic preparation, credentials, and grade trends; and independently utilizes good judgment on administering or informing admissions decisions based upon the University’s admissions policies and procedures
• Strategically plan off-site visits and other out-of-office requirements and independently manages time and productivity effectively when away from the office
• Provides necessary data for accreditation reports and collaborates with program leadership to ensure admissions processes are in compliance
• Follow the guidance and direction of supervisor(s)
• Demonstrate respectful, ethical, and responsible behavior
• Abide by the University’s policies, procedures, and rules
• Perform employee responsibilities as detailed in employee handbooks and policies
• Demonstrate regular and predictable attendance and punctuality
• Other duties, including special projects, as required or assigned
  
  

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center
  
  

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.