Admissions Counselor

American University; Washington; Hybrid; USD 34,000 - 36,000; Full time

Job summary

American University is seeking an Admissions Counselor in the Washington College of Law, responsible for coordinating all aspects of JD admissions processing, entering and coding applications, and communicating with LSAC. The Admissions Counselor serves as the primary contact for inquiries and helps coordinate recruitment activities.

You will plan travel for recruitment events, represent the law school at forums and universities, and conduct information sessions and occasional tours.

Qualifications

• Effective oral communication and strong writing skills.
• Experience with database software applications and correspondence management systems.
• Ability to perform repetitive data entry tasks and handle frequent inquiries by phone and email.

Responsibilities

• Direct responsibility for application processing and data reconciliation.
• Counsel applicants regarding admissions standards and process.
• Coordinate recruitment events and travel for the recruitment cycle.
• Represent the Washington College of Law at forums and graduate programs.
• Conduct information sessions and campus tours for prospective students.

Skills

Oral communication

Written communication

Data entry

MS Office

Teamwork

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

Ellucian/Datatel

Workday

Salesforce

Unite system

Job description

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department

Washington College of Law

Time Type

Full time

Job Type

Regular

FLSA Status

Non-Exempt

Work Modality

Hybrid 01 (On Campus 3-4 Days/Week)

Union

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description

Summary

This position is responsible for coordinating all aspects of the processing of applicants for admissions to the J.D. program. The incumbent enters and codes law school applications, prepares applications for review by the Admissions Committee, and extracts information from the database. The Admissions Counselor communicates with the Law School Admissions Council (LSAC) to confirm and request information, is the primary contact for all telephone and email communications, and responds to inquiries regarding admissions processes, deadlines, and applicant status. This position coordinates, registers, and maintains travel activities/invitations for recruitment events, represents the Washington College of Law at various forums and universities, including graduate programs and other recruitment functions. The incumbent conducts information sessions throughout the year for law school applicants and occasionally gives tours. May be called upon to review files.

Each Admissions Counselor is responsible for one half of the applicant pool along with the other Admissions Counselors and the average number of email/phone contacts depend on the time of year. Application volume changes from year to year with a recent range of 5,000 - 6,000 applications.

Essential Functions

• Direct responsibility for application processing to ensure it is handled in a timely and consistent manner. Draft and proofread written communication and coordinate the file review and preparation for admissions committee meetings. Reconcile data from LSAC and Ellucian/Datatel, enter deposits and maintain current records on the incoming class. Report decisions to both internal and external agencies suggest daily work for part-time staff and coordinate closely with other full-time staff.
• Counsel applicants individually in person, virtually, and over the phone during the application process with regard to the following: admissions standards, LSAT scores, candidate credentials, the decision-making process, contacting applicants about questions raised by Admissions Committee. Conduct tours when students are not available and information sessions for groups of prospective students.
• Coordinate events: planning, scheduling, mailings, and liaison with internal and external departments as well as interacting with prospective students to assist with the yielding/recruiting effort.
• Coordinate verbal and written correspondence with schools and organizations hosting law forums during recruitment seasons.
• Other duties as assigned.

Competencies

• Serving Customers.
• Displaying Creativity.
• Prioritizing and Organizing.
• Supporting Coworkers.
• Acquiring and Analyzing Information.
• Supporting a Diverse and Inclusive Community.
• Acting Ethically and with Integrity.

Position Type / Expected Hours of Work

• Full-time.
• 40 hours per week.

Salary Range

• $25.00 - $26.00 per hour.

Required Education and Experience

• High school diploma or equivalent
• 1 - 3 years of relevant experience.
• 1 - 2 years of professional office experience.

Preferred Education and Experience

• Bachelor’s degree or equivalent.
• Experience with Ellucian/Datatel, Workday, Salesforce, and Unite system.

Travel Required

• Solo planning and traveling during Fall Recruiting Season (35% of time).

Additional Eligibility Qualifications

• Effective oral communication and strong writing skills.
• Experience with and proficiency in the use of database software applications and correspondence management systems.
• Ability to perform repetitive data entry tasks and answer frequent inquiries by phone and email.
• Ability to work independently and as a member of a team in a fast pace office environment, manage several tasks simultaneously, set priorities and accomplish tasks, research and resolve problems, and follow through on projects and assignments with minimal direction.
• Comfort and experience with computer technology, including proficiency in MS Office Software Applicants (Word, Excel, PowerPoint, Outlook).

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an [E-Verify] employer.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.