Admissions Counselor

West Georgia Technical College; United States; On-site; USD 39,000 - 47,000; Full time

Job summary

West Georgia Technical College is seeking an Admissions Counselor/Recruiter to connect prospective students with educational opportunities. You will guide applicants from inquiry to enrollment, partnering with high schools, families, and community organizations to understand program options.

You will respond to inquiries via phone, text, and email, maintaining accuracy in admissions documentation and offering exceptional customer service throughout the process.

Qualifications

• Bachelor's degree in a related field and two years of related work experience.
• Familiarity with college admissions processes and FERPA guidelines.

Responsibilities

• Serve as a welcoming contact for prospective and admitted students throughout recruitment, admissions, and enrollment.
• Respond to questions via phone, text, and email with a professional, solution-focused approach.
• Represent WGTC at high schools, career fairs, and community events.
• Build relationships with K-12 schools, counselors, and community partners.
• Guide students in exploring programs and pathways aligned with career goals.
• Review admission files to ensure documentation meets requirements.
• Collaborate with departments to ensure a smooth student experience from inquiry to enrollment.
• Assist with strategic planning initiatives and other duties as assigned.

Skills

Two years experience

Strong communication

Customer service mindset

Education

Bachelor's degree in related field

Tools

Target X

Banner

BDM

Microsoft Office Suite

Job description

Job Title: Admissions Counselor Agency: West Georgia Technical College Job Requisition ID: JR0000006140 Shift: Day (United States of America) Compensation Details: $43,000.00 PER YEAR

Job Description:

Job Summary

The Admissions Counselor/Recruiter plays an important role in connecting prospective students with educational and career opportunities at the college. This position builds relationships with students, families, K-12 schools, and community partners while guiding prospective and admitted students through the admissions and enrollment process. The Admissions Counselor/Recruiter serves as a knowledgeable resource for students from their first interaction with the college through enrollment, helping them understand admissions requirements, navigate next steps, and make informed decisions about their educational goals.

Essential Functions

• Serve as a welcoming and knowledgeable point of contact for prospective and admitted students, providing exceptional customer service throughout the recruitment, admissions, and enrollment process.
• Respond in timely, consistent, and professional fashion when addressing questions and concerns via, phone, text, and email with a solution-focused approach.
• Represent WGTC at high schools, career fairs, community events and other recruitment activities.
• Build and maintain strong relationships with K-12 schools, counselors, community organizations, and other partners.
• Collaborate with college departments to provide a positive and seamless student experience from initial inquiry through enrollment. (60%)
• Guide prospective and admitted students in exploring academic programs and identifying pathways that align with their career interests and educational goals.
• Serve as a knowledgeable resource regarding program requirements, prerequisites, application processes, and competitive healthcare program selection criteria.
• Help students understand program options, timelines, and next steps so they can make informed decisions about their educational pathway.
• Review and audit completed admission files to ensure required documentation and application materials have been accurately processed and meet college requirements. (30%)
• Participate in departmental and college-wide strategic planning initiatives. (5%)
• Other duties as assigned. (5%)

Competencies

• Proficiency in using Target X, Banner and BDM or other scanning software
• Proficiency in Microsoft Office Suite
• Effective Communication, verbal and written and ability to provide effective guidance and communication both face to face and virtually using teleconferencing or communication platforms.
• Good working knowledge of college admissions processes
• Understanding of FERPA restrictions and proper guidance and assistance within compliance of privacy acts and restrictions
• Skill in managing multiple priorities
• Knowledge of financial aid procedures
• Ability to work well individually as well as in a team environment

Minimum Qualifications

• Bachelor's degree in a related field *and* Two (2) years of related work experience

Preferred Qualifications

• One-year experience working with the Banner Student Information System
• One or more years work experience in college admissions counseling, admissions recruitment, financial aid, student advisement or related areas
• Experience coordinating college recruitment events
• One or more years' experience reviewing student records to evaluate student admission eligibility

Position Type/Expected Hours of Work

This is a full-time position, mainly located on a specific campus. Days and hours of work are typically set and specific and generally established between Monday through Thursday, 7:30am to 6:30 pm and Friday, 8 am until 12 pm (for 40 hours max). This position will occasionally require weekend work.

Travel

Travel to other campus locations is occasionally required, as needed. Overnight travel is not required except in rare instances of external professional development conferences, travel, or meetings

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications: Bachelors degree from an accredited college or university *and* Two (2) years of related work experience; Experience in the use of MicroSoft Office Suite - -Note: Experience may substitute for the degree on a year-to-year basis.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.