Admissions Counselor

StoneCrest Center; Mount Clemens (MI); On-site; USD 52,000 - 78,000; Full time

Job summary

StoneCrest Center in Mt. Clemens, MI is expanding its behavioral health services with a new satellite campus.

The Clinical Intake & Admissions Specialist will facilitate admissions, conduct clinical intake assessments, and coordinate utilization review to ensure appropriate levels of care. The role requires a Master’s degree in a social services field or RN, with licensure (LLMSW/LMSW or LLPC/LPC) preferred, and 2+ years in healthcare admissions.

Qualifications

• Master's degree in social services field (psychology, counseling, social work, sociology, health administration) or RN is required.
• LLMSW or LMSW or LLPC or LPC licensure is required or preferred.
• Two+ years’ experience in healthcare admissions; 1+ year in mental/behavioral health is preferred.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission; communicate eligibility to business office.
• Collaborate with medical and psychiatric staff to ensure appropriate referral recommendations.
• Coordinate admission and transfer between referral sources and levels of care.
• Maintain knowledge of milieu management and milieu safety.
• Communicate projected admissions to internal teams promptly.
• Ensure clinical information from referrers is received prior to admission when possible.
• Schedule pre-admission assessments and consult with admitting physicians; communicate disposition.
• Prepare and maintain medical record documentation to support authorization by payors.
• Complete initial pre-authorization for treatment prior to admission as feasible.

Skills

Communication

Liaison/Coordination

Assessment Skills

Education

Master's degree in social work or RN

Licensed LLMSW/LMSW or LLPC/LPC

Job description

StoneCrest Center is excited to expand its services with the opening of a newly renovated satellite campus located in Mt. Clemens, MI. Scheduled to open in February 2027, this expansion will feature three new units dedicated to serving acute adult patients with a variety of mental health and psychiatric diagnoses. Join us as we continue to grow and expand access to high-quality behavioral health services throughout the community.

The Clinical Intake & Admissions Specialist is responsible for facilitating admissions, conducting clinical intake assessments, and managing utilization review processes to ensure patients receive the most appropriate level of care. This role serves as a key liaison among patients, families, referral sources, providers, and payors to coordinate timely access to treatment, verify benefits, secure authorizations, and support continuity of care. The Clinical Intake & Admissions Specialist is committed to delivering exceptional customer service while prioritizing patient safety and quality outcomes.

Seeking

• Master’s Degree in Human Services Field or RN nursing license required.
• Two or more years’ experience in healthcare-related admissions preferred.
• LLMSW or LMSW
• LLPC or LPC

Essential Functions

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

  Other Functions

  • Perform other functions and tasks as assigned.

  EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN.
  • One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

  Licenses/Designations/Certifications

  • Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be preferred based on state or facility.

  Additional Regulatory Requirements

  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

  We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

  AHMKT