Admissions Counselor

Paycom; Lynchburg (VA); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

The University of Lynchburg in Lynchburg, VA invites applicants for a full-time Admissions Counselor in Undergraduate Admissions. The role focuses on building relationships with prospective students and guiding them through the college choice process, from inquiry to enrollment.

Responsibilities include territory recruitment, multi-channel outreach, application review, Slate CRM data tracking, campus visits, and collaboration with counselors and community partners.

Qualifications

• Bachelor's degree required.
• Experience in higher education recruitment or admissions a plus.
• Strong written and verbal communication, organization, and assessment skills.

Responsibilities

• Territory management and recruitment planning to meet enrollment goals.
• Multi-channel outreach (phone, email, text, social) to prospective students and families.
• Review applications and render admissions decisions per standards.
• Maintain Slate CRM records and yield tracking with thorough documentation.
• Conduct campus visits, presentations, and information sessions for students and counselors.
• Engage with high school counselors and community partners to build pipelines.

Skills

Effective communication

Teamwork

Written communication

Attention to detail

Proofreading

Public speaking

Education

Bachelor's Degree

Tools

Slate CRM

Job description

Admissions Counselor

Job Details: Job Location: Lynchburg - Lynchburg, VA 24501, Position Type: Staff, Education Level: 4 Year Degree, Salary Range: $20.77 Hourly, Job Shift: Full time,

The University of Lynchburg, a private, regional university in the beautiful foothills of the Blue Ridge Mountains in Central Virginia, is seeking applicants for full-time, Admissions Counselor position in Undergraduate Admissions.

This position reports to, is supervised by, and evaluated by the Director of Admissions. The evaluation of work performance will be ongoing and will be carried out by the Admissions Counselor. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior.

Job Type: FT (Benefits Eligible)

Job Purpose

The primary focus of the Admissions Counselor is to build strong, lasting relationships with prospective students, guiding and supporting them through every stage of the college choice process—including program selection, application completion, admission evaluation, financial aid navigation, and final enrollment. Representing the institution to prospective students, families, high school guidance counselors, and community organizations, this position executes data-informed territory recruitment plans to contribute directly to institutional enrollment goals.

Specific Job Duties

• Territory Management & Strategy: Plan, manage, and execute targeted recruitment strategies within an assigned geographic territory to meet individual inquiry, applicant, and enrollment goals. Develop and maintain territory data to inform strategic travel itineraries and outreach plans.
• Multi-Channel Student Outreach: Utilize phone, email, text messaging, and social media outreach proactively to cultivate personalized relationships with prospective students and families, guiding them from inquiry to matriculation.
• Application Review & Admissions Decisions: Review candidate application files thoroughly, evaluate transcripts and credentials, and render admissions decisions in compliance with institutional standards.
• CRM Workflow & Data Tracking (Slate): Manage prospective student records in Slate CRM. Record all conversations, campus touchpoints, and recruitment interactions to drive personalized communication workflows and yield tracking.
• Campus Visits, Presentations & On-Campus Interviews: Conduct individual student/family interviews, deliver engaging group presentations, and lead information sessions for visiting students, families, and college counseling personnel.
• Event Participation & Field Recruitment: Represent the institution at on-campus and off-campus recruitment events, college fairs, high school visits, and community outreach programs.
• Counselor & Community Relationship Building: Develop long-standing relationships with high school counselors and community-based organizations (CBOs), designing collaborative opportunities to bring students and advisors to campus.
• Special Project Ownership & Operational Support: Manage or oversee a specialized operational project (e.g., Student Ambassador leadership, campus tour program management, digital outreach initiatives, or transfer credit liaison work) to support enrollment goals.
• Committee Governance & Professional Development: Serve on campus committees related to student development (orientation, leadership, retention). Participate in national/regional professional organizations (e.g., NACAC, SACAC/VACAC) for continuous development.
• Basic Financial Aid & Affordability Counseling: Guiding prospective students and families through FAFSA completion steps, merit scholarship qualifications, and cost of attendance estimates.
• Targeted Yield & Conversion Campaign Execution: Executing phone marathons, admitted student outreach campaigns, and personalized decision follow-ups during peak yield season.
• Transfer & Diversity Pipeline Support: Partnering with community colleges and access organizations to expand non-traditional and underrepresented student recruitment.
• Other duties as assigned

Starting Salary

$20.77 per hour

Benefits

• Generous paid vacation, personal days, paid sick time and family leave, comprehensive insurance (medical, dental, vision, etc.) and retirement plans, flexible spending account, tuition remission, life and long-term disability insurance, and more. Learn more about employment benefits at the University of Lynchburg.

Schedule

8:30 am - 5:0 0 pm (7.5 hours/day with some evenings and weekends to meet needs of the department may be required)

Qualifications: Experience/Skills

• Ability to communicate effectively and have the ability to understand, comprehend and follow directions
• Must have good teamwork skills
• Ability to write effectively
• Exceptional attention to details
• Strong proofreading skills
• Comfortable delivering presentations to small and large groups

Physical Demands

Prolonged standing/sitting/wrist movement

Long periods sitting in front of a computer screen

Time spent traveling in motor vehicles/flights to and from recruitment events

Limited lifting and carrying of luggage and recruitment collateral

Ability to lift 20 lbs.

Required Qualifications

• 1-2 years of professional experience in sales, marketing recruitment, higher education, coaching, or another goal-oriented field
• Valid Drivers License
• Extensive travel required

Education

Bachelor's Degree

Work Remotely

No

We seek candidates who are committed to the University of Lynchburg’s efforts to create an environment that fosters a student-centered environment, develops the breadth of knowledge associated with liberal education, respects and supports diversity, equity, and inclusion, values and celebrates diverse faith traditions, and sustains close working relationships among faculty, staff, students, alumni, and community partners.

Candidates must successfully pass a background check that is satisfactory to the University.

The University of Lynchburg is dedicated to inclusive excellence. We celebrate the diversity of our common life, affirming our different histories, realities, and identities. All belong here.

As a testament to our strong commitment to accessibility, diversity, and inclusion, we will attract, celebrate, and retain a community of diverse students, staff, and faculty; foster belonging; and create a campus environment that embraces civil discourse and accountability for our words and actions.

The University of Lynchburg embraces diversity in its broadest sense. We will cultivate an inclusive, equitable, and safe campus climate grounded in mutual respect and understanding, where all members of our diverse learning community - alumni, employees, learners, visitors, and volunteers- can thrive.

The University of Lynchburg is an equal-opportunity employer.