Admissions Counselor

Nurtur Aveda; Loveland (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading education provider seeks an Institute Admissions Coordinator in Loveland, Ohio. The role focuses on guiding prospective students through the admissions process, maintaining accurate records, and collaborating with teams to achieve enrollment goals. Ideal candidates will have strong interpersonal skills and a background in business or sales.

Qualifications

• High school diploma or GED; bachelor's preferred.
• Prior experience in business or sales roles.
• Excellent communication and presentation skills.

Responsibilities

• Provide counseling to prospective students on admissions process.
• Maintain a CRM for accurate student records.
• Collaborate with admissions and financial aid teams to meet goals.

Skills

Interpersonal skills

Communication

Presentation

Resourcefulness

Education

High school diploma or GED equivalent

Bachelor's degree

Job description

DO WHAT YOU LOVE, LOVE WHAT YOU DO
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher

Who We Are:

Do What You Love – Love What You Do. Founded in 2004, Nurtur Aveda Institutes owns and operates 6 Aveda Institutes throughout the country. We are a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.

• Our culture consists of having Fun, being a Servant Leader, Team work, Accountability, and creating an environment that is Student and Guest focused.
• 
  We believe in treating ourselves, each other, and the planet with care and respect.

The Position: We’re looking for an Institute Admissions Coordinator!

Position Purpose: The purpose of the Institute Admissions Coordinator is to provide general support to prospective students by guiding them through the Institutes’ admissions process and facilitating an informed and seamless enrollment experience.

Responsibilities: The Institute Admissions Coordinator must exhibit certain characteristics and perform specific duties during their daily or weekly routine. These responsibilities include, but are not limited to:

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors.
• Provide one-on-one counseling to prospective students, assisting them in understanding the Institute’s admissions process, requirements, and available programs.
• Perform as an expert in program information and student enrollment life-cycle process.
• Build and maintain business relationships with prospective students, parents, and fellow team members to foster trust and provide information about the Institute’s programs.
• Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students.
• Partner with the Admissions Support Team to ensure effective and efficient booking of appointments.
• Collaborate with the Admissions and Financial Aid Team to ensure annual enrollment goals are achieved.
• Actively participate in daily, weekly, and monthly team meetings and huddles.
• Stay current on institute policies and processes, industry growth and change, and program opportunities.
• Handle escalated challenges from prospective students professionally and efficiently, ensuring positive resolution.
• Meet and exceed performance goals established by the Director of Business Operations.
• Communicate effectively and consistently with the Department Lead and Director of Business Operations.
• Perform duties as assigned and/or required to meet business needs.
• Abide by all other Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct.

Minimum Requirements: The Institute Admissions Coordinator must exhibit certain educational and experiential requirements, including:

• High school diploma or GED equivalent; bachelor’s degree preferred.
• Prior work experience in a general business or sales role preferred.
• Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time.
• Excellent interpersonal, communication, and presentation skills.
• Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct.

Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training as necessary.

Physical Demands and Work Environment: The Institute Admissions Coordinator will be expected to work in an office environment in order to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Sit at a desk with a computer for up to eight (8) hours per day.
• Use hands to handle objects and reach with hands and arms.
• Walk, sit, stand, balance, stoop, speak, and hear.
• See a computer screen and read paper and electronic documents.
• Occasionally lift and/or move objects up to 30 pounds.
• Tolerate a minimal to moderate noise level typical of a corporate office setting.

Equal Opportunity Employer: Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

If this is the Culture you believe in, then this is the place to apply!