Admissions Counselor

The University of Chicago; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

The University of Chicago is seeking an Admissions Counselor to join the Office of College Admissions. This entry-level role supports recruitment, application review, and project work across teams, acting as the first line of engagement with prospective students and families.

Responsibilities include territory management, outreach sessions, events, and travel (4–6 weeks annually). Strong communication and customer-service skills are essential.

Qualifications

• Bachelor's degree or higher required
• Valid United States driver’s license required
• Experience with MS Office and CRM systems preferred

Responsibilities

• Manage domestic and international recruitment territories and evaluate applications
• Conduct high school visits, college fairs, and territory presentations
• Deliver information sessions and participate in events for prospective students
• Respond to inquiries by phone and email, providing a positive experience
• Review first-year, transfer, and summer program applications
• Travel 4–6 weeks per year for recruitment activities
• Collaborate with student employees and programs; support publications and events
• Maintain relationships with applicants and families throughout the process
• Perform other related work as needed

Skills

Microsoft Office

Verbal & written communication

Presentation skills

Customer service

Education

Bachelor's degree

Driver's license

Tools

Slate CRM

Job description

DepartmentESA Undergraduate Admissions - Group 3

About the Department

The Office of College Admissions has a staff of over 40 people, most of whom are Admissions Counselors. They manage marketing to, and recruitment of, prospective students as well as the admissions process for first year and transfer students into The College, and summer programs for high school students. The Office of College Admissions is a forward-facing department often providing the first impression of UChicago to visitors in-person and virtually as well as telephonically and via email engagement. Of its several schools and departments, The College is the single-largest entity and this office is responsible for bringing to campus a class of students with a diverse set of backgrounds who are prepared to take on rigorous academics while engaging with the University, surrounding neighborhood, and city of Chicago. For more information please visit http://www.collegeadmissions.uchicago.edu.

Job Summary

This is an entry level position supporting the work of the Office of College Admissions. Admissions Counselors are expected to work well both individually, and in teams, to problem solve, manage projects, and act as a positive representative of the University of Chicago. All Admissions Counselors act as a first line of engagement for prospective students and manage general recruitment and application review responsibilities in addition to managing other projects within various teams.

Responsibilities

• Manages a domestic or international territory, primary evaluator of applications for admission from those territories, and serves as a member of the admissions committee.
• Managing the territory includes conducting high school visits, attending college fairs, and hosting presentations either virtually or by travel to the territory. Territory travel may last 4-6 weeks over the course of a year.
• Delivers information sessions, specialized presentations, and participates in virtual and on-campus events for prospective students.
• Responds to inquiries via phone and e‑mail, providing a positive experience for all who interact with department.
• Reviews applications of first year, transfer, and summer program applications.
• Each Admissions Counselor will have additional responsibilities in the office. Possibilities include working with current student employees; low‑income, under‑represented, and first‑generation applicants; print and web publications; social media; programs and events; and more.
• Weekend and evening availability is expected throughout the year for some aspects of the position including application review, travel, and admissions events.
• Travels and recruits in an assigned geography, assisting with planning and delivering public presentations, special events, and other recruitment activities.
• Maintains relationships with all individuals involved in the recruitment process, including routinely counseling students and parents regarding the admission process.
• Performs other related work as needed.

Minimum Qualifications

• Education:Minimum requirements include a college or university degree in related field.
• Work Experience:Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.
• Certifications:---

Preferred Qualifications

• Education:Bachelor's degree.
• University of Chicago alumni or liberal arts college alumni.
• Certifications:Valid United States driver's license.
• Technical Skills or Knowledge:Proficient in Microsoft Office.
• Knowledge of Slate CRM.
• Preferred Competencies:Excellent verbal and written communication.
• Presentation skills.
• Customer service skills.
• Maintain confidentiality.
• Working Conditions:Work will take place in an office setting, and remotely during work‑related travel, on- and off‑campus events, and application review season.
• Travel approximately 4-6 weeks of the year.

Job Family

• Student Affairs & Services
• Role Impact
• Individual Contributor
• Scheduled Weekly Hours 37.5
• Drug Test Required
• NoHealth Screen Required
• NoMotor Vehicle Record Inquiry Required Yes
• Pay Rate Type Salary
• FLSA Status Exempt
• Pay Range $55,000.00 - $70,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
• Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Application Documents

Resume/CV (required) Cover Letter (required) References Contact Information (required)

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case by case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.