Admissions Coordinator - New Student Programs & Events

Montana State University - Office of Student Engagement; Bozeman (MT); On-site; USD 74,390,000 - 77,146,000; Full time

Job summary

Montana State University’s Office of Admissions is seeking an Admissions Specialist to support New Student Programs, including campus preview days and orientation. The role handles registration, outreach, data entry in Banner/CRM, and reporting to assist the Associate Director.

Candidates should deliver excellent customer service, manage multiple projects, coordinate with campus offices, and maintain accurate student records.

Qualifications

• High school diploma or GED plus progressively responsible administrative support experience in a customer service role.
• Excellent written communication and customer service skills; effective in small group and one-on-one conversations.
• Experience composing, formatting, and proofreading business correspondence including print, email, and website.
• Ability to organize and prioritize workloads, work independently with good judgment and discretion.
• Experience using large databases, word processing, email, and internet software with high accuracy; data entry proficiency.
• Ability to manage large datasets and produce accurate reports with strong analytical and organizational skills.

Responsibilities

• Provide excellent customer service for walk-in, email, and phone inquiries; first contact for prospective students and families.
• Communicate MSU admission procedures, events, and campus knowledge accurately via phone, email, and in-person.
• Facilitate and oversee registration processes for Orientation, MSU Friday, STATE Days and more.
• Coordinate marketing and promotional efforts to prospective students and families via mail, website maintenance, and email.
• Develop and maintain reports and dashboards with accuracy; interpret data to provide actionable insights.
• Manage multiple projects in a fast-paced environment and maintain positive relationships with campus offices.

Skills

Customer service

Data entry

Communication

Organizational skills

Administrative support

Education

High school diploma or GED

Tools

Banner database

CRM system

Microsoft Excel

Microsoft Word

Job description

Montana State University’s Office of Admissions is seeking an Admissions Specialist to support New Student Programs, including campus preview days and orientation. The role handles registration, outreach, data entry in Banner/CRM, and reporting to assist the Associate Director.

Candidates should deliver excellent customer service, manage multiple projects, coordinate with campus offices, and maintain accurate student records.