Admissions Coordinator - Intake Coordinator

Owls Nest Recovery; Norman (OK); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Red River Youth Academy, located in Norman, Oklahoma, seeks an Intake Coordinator to manage admissions for residential treatment. The role serves as the primary contact for prospective residents, families, and referral sources, ensuring efficient admissions and census goals.

The position requires a Bachelor's degree or two years in related field, plus strong communication and organizational skills. This in-person role offers comprehensive benefits and collaboration with clinical and

Qualifications

• Bachelor's degree preferred; OR a high school diploma with 2+ years in admissions or related field.
• Familiarity with state and federal regulations in behavioral health admissions.
• Strong communication, organization, and customer service skills.

Responsibilities

• Conduct face-to-face intake assessments, including biopsychosocial evaluations.
• Notify parties about scheduled admissions and coordinate with Intake Assistant.
• Advise families on the intake process and admission details.
• Act as liaison between therapists, residents, families and staff to meet intake requirements.
• Maintain census through timely follow-up and coordination with referral sources.
• Maintain logs and documentation related to admissions and intakes.
• Assist with scheduling intake appointments and therapy sessions.
• Foster relationships with referral sources and community partners.
• Perform other duties as assigned by leadership.

Skills

Strong communication

Organizational skills

Customer service

Education

Bachelor's degree in Social Sciences or related field

Job description

Pay: $37,000.00 - $42,000.00 per year

Job description:

Position Summary

Admissions Coordinator (Intake Coordinator)

The primary duty of the Intake Coordinator is to conduct and oversee the admissions process for clients entering residential treatment. This position serves as a key point of contact for prospective residents, families, referral sources, and internal staff to ensure a smooth and efficient admissions experience. The Intake Coordinator works collaboratively with clinical and administrative teams to support census goals and facilitate timely admissions.

Key Responsibilities

• Conduct face-to-face intake assessments, including biopsychosocial assessments and completion of the intake process.

• Work efficiently with the Intake Assistant to notify all appropriate parties regarding scheduled admissions.

• Advise families on the intake process and provide all necessary information regarding admission.

• Serve as a liaison between therapists, residents, families, and staff to ensure all intake and discharge requirements are completed.

• Ensure every effort is made to maintain a full census through timely follow-up, professional communication, and coordination with referral sources.

• Maintain all required logs, records, and documentation related to admissions and intakes.

• Assist with scheduling intake appointments and therapy sessions as needed.

• Assist with maintaining positive relationships with referral sources, community partners, and other stakeholders as directed by leadership.

• Perform other duties as assigned by the Facility Director or supervisor.

Qualifications, Education & Experience

• Bachelor's Degree in Social Sciences, Human Services, Psychology, Counseling, or a related field preferred; OR

• High School Diploma or equivalent with a minimum of two (2) years of experience in admissions, intake coordination, healthcare, behavioral health, or a related field.

Training & Experience

• Positive recommendations and satisfactory work history from previous employers.

• Successful completion of all required reference checks, background screenings, and child welfare clearances.

Knowledge Required

• Familiarity with applicable state and federal regulations and licensing requirements.

• Knowledge of behavioral health, residential treatment, or healthcare admissions processes preferred.

• Strong communication, organizational, and customer service skills.

Preferred Qualifications

• Experience working in behavioral health, residential treatment, healthcare admissions, or human services settings.

• Experience communicating and building relationships with referral sources, community organizations, healthcare providers, or professional partners.

• Ability to represent the organization professionally while fostering positive working relationships with families and external stakeholders.

Special Training

• Must be trained in Program Milieu and knowledgeable about the programs utilized at Red River Youth Academy.

• Must complete all required agency and regulatory training upon hire.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Time Off

About Red River Youth Academy

Red River Youth Academy, located in Norman, Oklahoma, is a residential and day treatment facility serving adolescents and their families. Our mission is built on hope, second chances, and new beginnings. We are committed to helping youth develop the skills, confidence, and support systems needed to achieve long-term success.

Our multidisciplinary team includes professionals from psychiatry, psychology, counseling, social work, nursing, education, and direct care services, all working together to provide comprehensive treatment and support in a safe and structured environment.

Ideal Candidate

The ideal candidate is highly organized, personable, and comfortable building professional relationships with families, referral sources, and community partners while supporting the facility's admissions goals and commitment to exceptional client care.

Benefits:

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Work Location: In person