Admissions Coordinator II

KCTCS Careers Site; Somerset (KY); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement/waiver

403(b) retirement plan match

Vacation/Sick Time

Work-Life Balance

Paid holidays

Institutional closing pay

Employee Assistance Program

Job summary

Somerset Community College seeks an Admissions Coordinator II to deliver quality customer service to prospective and current students, supporting the Enrollment Management team on the Laurel Campus. Responsibilities include processing applications, front desk support, transcript handling, basic financial aid questions, campus visits, outreach events, and continuous improvement of admissions workflows.

This role requires attention to detail, teamwork, and a commitment to student success in a

Qualifications

• Associate's degree required; 1–3 years related experience or equivalent.

Responsibilities

• Oversee admissions processing for all incoming student populations, including traditional, dual-credit, and Fire/Rescue programs; run rosters, holds, transcripts, and admissions packets.
• Serve as primary on-site resource at Laurel Campus, guiding applicants through transcript requests, FAFSA questions, and initial academic advising scheduling.
• Provide front-window customer service, greet visitors, listen to requests, and direct to appropriate resources.

Education

Associate's degree

Job description

Title: Admissions Coordinator II

Salary Range:$31,368.00

Contract Term Length:12 Months

Standard Hours:37.50

Work Location:On-Site

FLSA Status: Non-Exempt

College: Somerset Community College

Campus Location: Somerset Laurel Campus

Department: Admissions

Total Rewards

Somerset Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Somerset Community College is accepting applications for an Admissions Coordinator II position. This position’s primary responsibilities are to provide quality customer service to current and prospective students in support of the Enrollment Management department.

Job Duties

• Admissions Processing: Oversee application processing for all incoming student populations—including traditional, high school dual-credit, and Fire/Rescue programs. Run online application rosters, apply account holds and indicators, triage transcripts, print correspondence labels and letters, process incoming documents, and manage admissions acceptance packets.
• Laurel Campus Front-Line Support: Serve as a primary on-site resource at the Laurel Campus, providing foundational student support and guidance across topics including application and admissions completion (transcript ordering), basic financial aid inquiries (such as FAFSA completion), and initial academic advising scheduling.
• Front Window & Customer Service: Act as a key customer service representative by providing backup support at the front window, welcoming and greeting visitors, actively listening to student requests, and efficiently directing them to the appropriate resources or departments.
• Data Tracking & Special Populations: Maintain tracking spreadsheets for specialized student categories, including posted applications, suspended files, and financial aid ineligible programs.
• File Evaluation & Problem-Solving: Utilize critical thinking skills to analyze student educational history and program plans, evaluate admissions files, place necessary holds, and resolve issues that arise throughout the enrollment process.
• Outreach & Recruitment: Participate in on-site visits and community outreach events to assist prospective students hands-on with the application process.
• Other Duties as Assigned: Perform additional tasks and support departmental goals as required.

Minimum Qualifications

Associate's degree and one to three years related experience or equivalent.

Employee Rights -Employee Polygraph Protection Act

Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.