Admissions Coordinator: FT Days

Havenwyck Hospital; Auburn Hills (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a leading psychiatric hospital as an Admissions Coordinator. This role is pivotal in ensuring a smooth admission process for patients, requiring strong communication skills and a compassionate approach. You'll verify insurance details, assist families through admissions, and maintain accurate records, all while contributing to a supportive environment. If you're looking for a rewarding career in healthcare with opportunities for growth, this position is perfect for you. Embrace the chance to make a meaningful impact on individuals' lives in a dynamic and fulfilling workplace.

Benefits

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision Plan

401(K) with Company Match

Career Development Opportunities

Free Basic Life Insurance

Tuition Reimbursement

Student Loan Refinancing Program

Student Loan Repayment Program

Qualifications

• 1-3 years of experience in admissions or related department required.
• Strong communication skills and ability to multi-task essential.

Responsibilities

• Conduct insurance verification and document eligibility details.
• Manage the admission process and assist patients and families.

Skills

Insurance Verification

Customer Service

Communication Skills

Multi-tasking

Problem Solving

Education

High School Diploma

Tools

Computer Systems

Switchboard

Job description

Responsibilities

ADMISSIONS COORDINATOR - FULL TIME DAY SHIFT

HAVENWYCK HOSPITAL (a UHS facility)

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

For more information, please visit us at www.havenwyckhospital.com

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

Havenwyck Hospital is seeking a dynamic and talented Admissions Coordinator to join our team of compassionate, dedicated professionals.

POSITION SUMMARY:

The Admission Coordinator is responsible for answering the hospital switchboard phone, verification of insurances, obtaining signatures on admitting paperwork, and processing of all admitting forms. The Coordinator interfaces with the Intake Department, patients, and nursing units.

Duties include but are not limited to:

• Verification of all insurances on line and by phone. Documenting and understanding eligibility, co-pays, deductibles, and pre-existing terms. Distributing and explaining such information to others as necessary.
• Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner.
• Enters and deletes admission and discharge information into the computer system.
• Compiles and computes accurate information regarding admissions and discharges on the daily census sheet.
• Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department.
• Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department.
• Documents in the patient’s record that they have been supplied with Patient Rights Booklet and Advance Directive information.

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Program - for some degrees and criteria

QUALIFICATIONS:

• High School Diploma required.
• Experience verifying insurance required.
• 1 - 3 years of experience working in an admissions or related department required.
• Phone/switchboard and typing/computer skills required.
• Professional, customer service focused individual with strong communication skills, ability to multi-task and problem solve required.
• Employee must be in good standing (evaluation/employment history, corrective action, etc.) to be considered for internal transfer.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.