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Monarch Healthcare Management is seeking an Admissions Intake Coordinator to support timely admissions by processing SNF referrals, verifying insurance, and coordinating with the Admissions Team. The role emphasizes confidentiality and professional communication with residents, families, and partners.
In addition to daily coordination and data entry into the EMR, the position involves audits, policy development, and contributing to an inclusive, customer-service focused workplace culture within
The Admission Intake Coordinator (AIC) supports smooth and timely admissions by processing incoming SNF referrals, verifying insurance eligibility, conducting background checks, obtaining prior authorizations, and entering referral information into the electronic medical record. This role provides ongoing communication and coordination with the Admissions Team and Patient Transition Liaisons, ensuring all required clinical and financial documentation is gathered promptly. The AIC maintains professional, courteous interactions with residents, families, staff, and external partners while upholding strict confidentiality of all resident and personnel information. Additional responsibilities include maintaining accurate departmental records, supporting facility compliance through participation in audits and inspections, attending departmental and quality assurance meetings, identifying opportunities for improvement, and contributing to policy development. The position also promotes a positive, inclusive workplace culture centered on strong customer service and collaborative team support.
Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.
Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.
We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.