Admissions Coordinator

Community Hospital Corporation; Corbin (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Community Hospital Corporation seeks an experienced administrator to coordinate referrals, admissions, and occupancy management across the hospital. The role involves reviewing case manager notes, ensuring continuity of care, and maintaining documentation related to nursing processes and insurance negotiations.

The incumbent will handle patient or physician complaints with discretion, escalating to the appropriate admin staff, and will communicate essential care information to the CEO or

Qualifications

• Coordinate referrals and admissions, and manages occupancy levels of the hospital.
• Reviews daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation.
• Maintains records concerning insurance negotiations, contracts, etc.
• Uses discretion and independent judgment in handling patient or physician complaints received, documents and forwards to appropriate administrative staff.
• Communicates with CEO or Department Director any information received from physician, patient or employees about the patient's care or needs.
• Plan and organize work effectively and ensure its completion. Maintains database of medical contacts and community resources.

Responsibilities

• Coordinate referrals and admissions and monitor hospital occupancy to optimize bed usage.
• Review daily case manager logs to ensure continuity of care and timely documentation.
• Compile and maintain patient referral information and records for insurance negotiations and contracts.
• Address patient or physician complaints with discretion and forward to appropriate staff.
• Communicate patient care information up to CEO/Director and assess problems and actions.

Job description

• Coordinate referrals and admissions, and manages occupancy levels of the hospital. Works with the Business Office regarding admissions; and notifies all facility divisions of admissions in a timely fashion as indicated and alerts department heads of projected changes. Maintain working knowledge of Medicare/Medicaid and assist with the managed care referral process.
• Reviews daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation. Compile patient referral information and keep records concerning insurance negotiations, contracts, etc.
• Uses discretion and independent judgment in handling patient or physician complaints received, documents and forwards to appropriate administrative staff.
• Communicates with CEO or Department Director any information received from physician, patient or employees about the patient's care or needs. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action.
• Strives to maintain positive internal and external customer service relationships. Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Plan and organize work effectively and ensure its completion. Maintains database of medical contacts and community resources. Proficiency with data entry, and computer skills for generation of daily office communication.
• Meets project and productivity requirements. Demonstrates initiative to continually improve work processes.