Admissions Communications Strategist

The Chronicle Of Higher Education, Inc.; Rootstown Township (OH); Hybrid; USD 43,662 - 51,667; Full time

Benefits offered by this job

Healthcare Coverage

Flexible Spending Account (FSA) or HSA

State retirement plan with employer 14

Generous vacation and sick leave

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Admissions Communications Coordinator to create, configure, and deliver admission recruiting content across emails, SMS, outbound calls, and print materials using a CRM system.

You will develop content for outreach to prospective students, applicants, and campus partners, while maintaining the applicant portal and lead generation forms. The role emphasizes project management, accuracy, and continuous improvement in communications.

Qualifications

• Bachelor’s degree.
• Minimum 2 years administrative experience in a student-facing college or university admission or academic office to demonstrate an understanding of higher education new student enrollment workflow.
• Knowledge of email & SMS marketing best practices.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Manage the prospective student CRM system and related digital communications efforts (email, SMS, outbound calling campaigns).
• Develop and deliver relevant communication content to prospective students; analyze and adjust campaigns.
• Perform list analysis, stakeholder proofing, and monitor content performance to drive continuous improvement.

Skills

Content creation

Project management

Attention to detail

Copywriting

Communication

Education

Bachelor’s degree

Tools

CRM system

Microsoft Office Suite

Email marketing platforms

SMS marketing tools

Job description

The Chronicle Of Higher Education, Inc. is seeking an Admissions Communications Coordinator to create, configure, and deliver admission recruiting content across emails, SMS, outbound calls, and print materials using a CRM system.

You will develop content for outreach to prospective students, applicants, and campus partners, while maintaining the applicant portal and lead generation forms. The role emphasizes project management, accuracy, and continuous improvement in communications.