Admissions & Collections Clerk - CHC-Rvrsd Neighborhood

County of Riverside; California; On-site; USD 40,000 - 55,000; Full time

Job summary

The County of Riverside seeks a dedicated Admissions & Collections Clerk for their healthcare team. This role involves managing patient admissions, financial evaluations, and clerical duties, ensuring accurate data handling for quality patient care. Ideal candidates have relevant clerical experience and strong interpersonal skills.

Qualifications

• Two years of clerical experience, including admissions or billing functions.
• Effective interviewing and data evaluation skills are needed.
• Knowledge of assistance programs and billing procedures.

Responsibilities

• Perform patient outreach for quality metrics and billing.
• Evaluate eligibility for medical assistance programs.
• Assist patients with scheduling and collect payments.

Skills

Bilingual

Medical Terminology

Interviewing Skills

Job description

Admissions & Collections Clerk - CHC-Rvrsd Neighborhood

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Admissions & Collections Clerk - CHC-Rvrsd Neighborhood

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About The Position

The County of Riverside's University Health System-Community Health Center seeks a regular Admissions & Collection Clerk to join their CHC-Riverside Neighborhood team. Under general supervision, incumbents will perform patient outreach for quality metrics, billing and referral work queues; specialized clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishing payment sources, arranging payment plans consistent with patient ability to pay; performing other related duties as required. This position are located in

About The Position

The County of Riverside's University Health System-Community Health Center seeks a regular Admissions & Collection Clerk to join their CHC-Riverside Neighborhood team. Under general supervision, incumbents will perform patient outreach for quality metrics, billing and referral work queues; specialized clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishing payment sources, arranging payment plans consistent with patient ability to pay; performing other related duties as required. This position are located in Riverside.

The most competitive candidates will have the following professional experience and knowledge:

• Bilingual
• FamPact, Every Woman Counts, CDHP, Medi-Cal, and IEHP programs
• ROIs and PARs
• Claim Edit Work Queues
• Quest billing
  
  

This position has a 4/10 schedule from Wednesday-Saturday: Wednesday, Thursday, and Friday from 10:00am to 8:30pm and Saturday from 7:30am to 6:00pm.

Meet the team! RUHS-CHC Website

Examples Of Essential Duties

• Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
• Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
• Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
• Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
• Assist patients with scheduling hospital or clinic appointments in person or over the phone.
• Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
• Receive and record payments for medical treatment from patients.
• Record payment information on patient payment receipt and log this information on the appropriate forms.
• Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
• Refer patients with problem accounts to Patient Accounts for review of account status.
• Receive required information from patients and complete medical forms to ensure accuracy of patient data.
• Collect and prepare receipt for monies.
• Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
• Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
• Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
• Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.
  
  

Minimum Qualifications

OPTION I

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION III

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

ALL OPTIONS

Knowledge of: Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.

Ability to: Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.

Other Requirements

License: Possession of a valid California Driver's License may be required.

Skill to type at a corrected rate of 40 words per minute.

SUPPLEMENTAL INFORMATION

Questions regarding this recruitment? Please contact Raven Padilla via email at [e-mail] .

________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [e-mail] or toll-free 1-855-524-5627.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Government Administration

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