Admissions Clinician - Full Time

Penn Medicine; Hamilton Township (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Penn Medicine is seeking a qualified admissions specialist to provide telephonic screening and triage, gather insurance details, and schedule services for Princeton House patients. This role supports access to clinical services and requires collaboration with care teams to optimize patient flow.

Candidates should have a BA/BS and experience in behavioral health; entry- to mid-level experience is acceptable with training provided.

Qualifications

• Bachelor of Arts or Science is required.

Responsibilities

• Perform telephonic clinical screening and triage services for patients seeking treatment.
• Seek clinical supervision for urgent cases.
• Document all demographic, clinical and insurance information per policies.
• Assign patients to face-to-face evaluation appointments.
• Coordinate benefits verification with Verification Specialists and inform patients.
• Orient patients to the program and assist with registration paperwork.
• Document and maintain intake, referral and admissions data in the Princeton House SQL database.
• Support customer service and improve department performance; collaborate with care teams.
• Maintain patient confidentiality.
• Address patients' physical, psychological and social needs.
• Participate in unit compliance with established standards.

Education

Bachelor of Arts or Science (Required)

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule: Monday - Friday, 8:30am - 5pm

Summary:

• Under supervision from the Director and/or Clinical Manager of Outpatient Admissions provide a full range of admission services (telephonic screening and triage, obtain insurance information, case assignment and scheduling) to facilitate patient access to clinical services in the Princeton House system.

Responsibilities:

• ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• 1. Perform telephonic clinical screening and triage services for patients seeking treatment
• 2. Seek clinical supervision from appropriate clinical personnel for all cases triaged as Urgent.
• 3. Document all demographic, clinical and insurance information in accordance with Princeton House policies and procedures.
• 4. Assign patients to face-to-face evaluation appointments according to patients’ individualized clinical needs.
• 5. Communicate need for benefits to be verified with Verification Specialists for treatment and assist with communication to patient when needed.
• 6. According to the specific requirements of the particular site, may orient patients to the program and may assist patients with registration
• paperwork.
• 7. Document and maintain relevant intake, referral and admissions data within the Princeton House SQL database.
• 8. Support customer service and performance improvement goals of the department
• collaborate with other caregivers / staff, within and outside
• the department, to develop means of enhancing patient care and service.
• 9. Maintain standards of confidentiality.
• 10. Possess the knowledge, skills and attitudes necessary to meet patients’ physical, psychological and social needs of those patient populations
• served within the department.
• 11. Participate in unit compliance as related to established standards.
• OTHER JOB DUTIES AND RESPONSIBILITIES
• 1. Perform other related duties as assigned or requested.
• 2. Facilitate positive working team relationships and communication across the Princeton House continuum, Princeton Healthcare System and for all external customers.
• 3. Act as a liaison between Administrative staff, UM and Verification department to insure proper and timely insurance verifications, accurate and up to date benefit and clinical information.

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• Education Specialization:Social SciencesEquivalent Experience:0-1 years Some previous experience with behavioral health patients is a plus, but will train2+ years Two years experience in crisis and/or clinical setting

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Salary Range:

$18.11 - $28.86/Hourly

As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

Click here for information on UPHS’s Benefits.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.