Admissions Clinician

Phoenix House California; Victorville (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Phoenix House California seeks an Admissions Clinician to manage administrative functions for the Admissions Department and support assessments/intakes. Responsibilities include conducting clinical assessments, interviewing prospective patients, documenting in electronic health records, and coordinating with the Program Director to drive referrals.

The role requires a Master’s degree in social work or related field, relevant licensure, and experience in substance abuse or mental health.

Qualifications

• Master’s degree in social work, Marriage and Family Therapy or related field.
• AMFT or ACSW with current California Board of Behavioral Sciences (BBS) Registration required.
• LMFT or LCSW with current California Board of Behavioral Sciences (BBS) Registration a plus.
• Must maintain licensure as a condition of employment.
• Experience in Substance Abuse or Mental Health preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Performs clinical assessments for admissions to Phoenix House programs; performs assessments and evaluations in keeping with Phoenix House policies and procedures.
• Interviews prospective patients and relatives to obtain necessary data to determine eligibility and appropriateness of treatment and admission.
• Completes progress notes, provisional diagnosis, and medical necessity in the client’s Electronic Health Record and County systems.
• Performs crisis intervention sessions for families seeking treatment.
• Completes the admissions process for assigned intakes with approval by authorized representatives.
• Creates the patient’s Electronic Health Record and manages data for assigned counties/insurers.
• Maintains and provides referrals list for patients who do not meet admissions criteria.
• Participates in daily admission meetings and supervision with Program Director.

Skills

MS Office

EMR/Health Records

Spanish language

Education

Master’s degree in social work or related field

AMFT/ACSW with California BBS registration

LMFT/LCSW with California BBS registration (plus)

Tools

SAPC

DMH

Community Care Licensing

Job description

Reporting to the Admissions Supervisor, the Admissions Clinician is responsible for the management of the administrative functions for the Admissions Department and provide support with conducting assessments/intakes.

Essential Duties and Responsibilities

• Performs clinical assessments for admissions to Phoenix House programs; performs assessments and evaluations in keeping with Phoenix House policies and procedures.
• This includes but is not limited to interviewing prospective patients and relatives to obtain necessary and pertinent personal and financial data to determine eligibility and appropriateness of treatment and admission.
• Completes progress notes, and documents provisional diagnosis and medical necessity for treatment in client’s Electronic Health Record and County systems, as applicable.
• Performs crisis intervention sessions for families who are seeking treatment.
• Completes the admissions process (which may include transportation) for assigned intakes with approval by their authorized representatives.
• Creates the patient’s Electronic Health Record, as part of the admission process and responsible for data management related to assigned county, in-network insurance provider, and/or private pay patient individual charts.
• Maintains and provides a list of referrals for patients who do not meet the admissions criteria.
• Participates in both daily admission meetings and bi-weekly individual supervision meetings with Program Director.
• Communicate and coordinate with Program Director regarding prospective intakes.
• Actively establishes and maintains contacts and communications with various organizations and agencies to increase referrals.
• Verify insurance benefits of potential clients including the scope of coverage, health insurance, & share of the cost.
• Maintain all required reporting functions and assure 100% completion of all admission paperwork as required by the agency, county, and other regularly bodies.
• Ensures compliance with local, state, and federal confidentiality laws and regulations.
• Communicates pertinent clinical information to the clinical team that will assume care for the patient.
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time.
• Attends and participates in program and all staff meetings.
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
• Other duties as assigned.

Education/Experience/Credentials

• Master’s degree in social work, Marriage and Family Therapy or related field.
• AMFT or ACSW with current California Board of Behavioral Sciences (BBS) Registration required.
• LMFT or LCSW with current California Board of Behavioral Sciences (BBS) Registration a plus.
• Must maintain licensure as a condition of employment.
• Experience in Substance Abuse or Mental Health preferred.
• Experience with SAPC, DMH, Community Care Licensing, and other governing bodies preferred.
• Evidenced-Based Trained/Certified in MAP, TF-CBT, SS preferred.
• Must maintain a valid credential (if required for your position) during the course of your employment.
• Must obtain TB test clearance and update on a yearly basis.

Knowledge, Skills, and Abilities

• Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For– Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking.
• Proficiency in MS Office systems.
• Ability to utilize an electronic medical record.
• Proficiency with SAPC, DMH, Community Care Licensing, and other governing bodies.
• Establish and maintain effective working relationships with others.
• Communicate effectively with others both orally and in writing.
• Ability to work effectively in a fast-paced changing environment.
• Ability to establish and consistently enforce appropriate boundaries with patients.
• Ability to model positive behavior and demeanor.
• Understanding of addiction, co-occurring models, and treatment modalities.
• Understanding of adult/adolescent development and family systems.
• Excellent time management and organizational skills.
• Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative.
• Skills and ability to engage and develop a rapport with patients and families of various backgrounds.
• Bilingual in Spanish preferred.

Mental Demands

Ability to actively engage with clients in a substance abuse and mental health treatment environment.

Stress tolerance; working in rural and/or urban environments, participating in client treatment outcomes.

Memory and learning; ability to maintain in a constantly changing environment.

Emotional intelligence; includes crisis intervention.

Work environment: travel may be required (varies by location), in-office work.

Physical Demands

Ability to lift and move objects as much as 25 pounds with or without assistance, can require extended periods of sitting, standing, walking, or being on your feet especially in the clinical and residential settings.

May need to participate in outdoor or recreational activities with clients.

Occasional repetitive tasks.

Ability to conduct First Aid and CPR in the event of an emergency.

Required to undergo regular health screenings such as but not limited to TB test, Covid testing, vaccinations, etc.