ADMISSIONS CLERK - 09152026-81013

State of Tennessee; Nashville (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

State of Tennessee is seeking an Admissions Clerk to manage and process patient admissions at the Middle Tennessee Mental Health Institute in Nashville. You will coordinate referrals, track admissions, and ensure data integrity across hospital information systems.

The role requires high school completion or equivalent, plus follow-up training and compliance with hospital policies. On-site work and a background check are required, with opportunities to contribute to efficient patient flow and

Qualifications

• Education equivalent to graduation from a standard high school.
• A valid motor vehicle operator license may be required; some positions may require a valid motor vehicle operator's license with a FOR HIRE (F) endorsement.

Responsibilities

• The Admissions Clerk ensures admissions referrals are properly processed using Patient Bed Matching (PBM). This is accomplished through paperwork preparation, processing referrals, issuing ASA Bed Confirmations, tracking pending referrals on PBM, and utilizing the ECR referral widget to track status of referrals.
• The Admissions Clerk ensures accurate information is entered into AVATAR as evidenced by the lack of duplicate MPI numbers created, correct assignments to units and attending physicians, and lack of error reports. The clerk follows admissions policies and procedures prior to sending admitted patients to assigned units as evidenced and measured using internal feedback, daily hospital reports, and the manager's daily review of Admit Books.
• The Admission Clerk utilizes computer and verbal communication skills when not admitting clients in the hospital-based computer system, PBM, interviewing walk-ins and communicating with the mobile crisis team as evidenced and measured using external feedback, manager audits of referrals, and walk informs, and direct manager observation.
• The admissions clerk maintains required competency training by attending and completing training by the deadline each year. This is evidenced by lists of completed training sent from the staff development director and manager observation.

Skills

Time Management

Learning Strategies

Instructing

Critical Thinking

Reading Comprehension

Education

Education equivalent to graduation from a standard high school

Tools

Computer

Electronic Devices

General Office Equipment

Various Medical Equipment and Devices

Job description

State of Tennessee Job Information

Opening Date/Time 09/15/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 09/15/2026 12:00AM Central Time

Closing Date/Time 09/21/2026 11:59PM Central Time

Salary (Monthly) $2,349.00 - $3,519.00

Salary (Annually) $28,188.00 - $42,228.00

Job Type Full-Time

City, State Location Nashville, TN

Department Mental Health and Substance Abuse Services

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, DAVIDSON COUNTY

This position is located at Middle Tennessee Mental Health Institute

This classification at MTMHI currently has an approved hiring rate of $3,250 monthly/$39,000 yearly.

This is an on-site position.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school.

Necessary Special Qualifications: A valid motor vehicle operator license may be required; some positions may require a valid motor vehicle operator's license with a FOR HIRE (F) endorsement.

Overview

MTMHI is seeking an Admissions Clerk to manage and process patient admissions efficiently while ensuring accuracy and compliance with hospital policies. This position plays a key role in maintaining hospital operations by coordinating referrals, tracking admissions, and ensuring data integrity in hospital systems.

Responsibilities

• The Admissions Clerk ensures admissions referrals are properly processed using Patient Bed Matching (PBM). This is accomplished through paperwork preparation, processing referrals, issuing ASA Bed Confirmations, tracking pending referrals on PBM, and utilizing the ECR referral widget to track status of referrals. This work outcome will be evidenced and measured using internal and community feedback, manager audits, and direct manager observation.
• The Admissions Clerk ensures accurate information is entered into AVATAR as evidenced by the lack of duplicate MPI numbers created, correct assignments to units and attending physicians, and lack of error reports. The clerk follows admissions policies and procedures prior to sending admitted patients to assigned units as evidenced and measured using internal feedback, daily hospital reports, and the manager's daily review of Admit Books. This can be further evidenced and measured using internal feedback, manager audits, and daily generated hospital reports.
• The Admission Clerk utilizes computer and verbal communication skills when not admitting clients in the hospital-based computer system, PBM, interviewing walk-ins and communicating with the mobile crisis team as evidenced and measured using external feedback, manager audits of referrals, and walk informs, and direct manager observation.
• The admissions clerk maintains required competency training by attending and completing training by the deadline each year. This is evidenced by lists of completed training sent from the staff development director and manager observation.

Competencies (KSA's)

Competencies

• Instills Trust
• Interpersonal Savvy
• Manages Conflict
• Customer Focus
• Action Oriented

Knowledge

• Customer and Personal Service
• Clerical

Skills

• Time Management
• Learning Strategies
• Instructing
• Critical Thinking
• Reading Comprehension

Abilities

• Multilimb Coordination
• Multilimb Strength
• Limb and/or Full Body Coordination
• Speech Clarity
• Written Comprehension

Tools & Equipment

• Computer
• Electronic Devices
• General Office Equipment
• Various Medical Equipment and Devices

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.