Admissions Clerk

addictionrecoverycare; Saint Catharine (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation

Job summary

Addiction Recovery Care, LLC is hiring an Admissions Clerk to be the first contact for clients at intake, ensuring a welcoming environment and accurate EMR documentation. You will coordinate nursing assessments and counseling sessions, assist with belongings, and collaborate with the intake team to tailor services to each client’s needs.

The role requires confidentiality, the ability to manage multiple tasks, and a professional demeanor.

Qualifications

• High School Diploma or GED.
• Healthcare and Substance abuse experience preferred.
• Appropriate State and Federal Clearances.
• Peer Support Certified.

Responsibilities

• Initial contact person for person served/client upon arrival for intake.
• Creates an environment of hospitality for new persons served/clients.
• Completes EMR intake documents with person served/client signature.
• Schedules initial nursing assessment for person served/client.
• Schedules initial counseling session for person served/client.
• Helps with the handling of persons served/client belongings upon arrival.
• Work directly with the intake department to help determine which programs and services will best fit the needs of the client.
• Performs Peer Support individual sessions with clients upon intake.
• Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.
• Participate in staff and state regulatory training as required.
• Adhere to program policies and procedures while maintaining a professional code of ethics.
• The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.'s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.
• Other Duties as assigned.

Skills

Confidentiality

Customer service

Crisis management

Communication

Education

High School Diploma or GED

Tools

EMR system

Windows OS

Job description

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you "The B.E.S.T. of ARC" (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!

We are hiring an Admission Clerk for our growing team! The Admissions Clerk will primarily be responsible for:

Key Responsibilities:

• Initial contact person for person served/client upon arrival for intake.
• Creates an environment of hospitality for new persons served/clients.
• Completes EMR intake documents with person served/client signature.
• Schedules initial nursing assessment for person served/client.
• Schedules initial counseling session for person served/client.
• Helps with the handling of persons served/client belongings upon arrival.
• Work directly with the intake department to help determine which programs and services will best fit the needs of the client.
• Performs Peer Support individual sessions with clients upon intake.
• Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.
• Participate in staff and state regulatory training as required.
• Adhere to program policies and procedures while maintaining a professional code of ethics.
• The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.'s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.
• Other Duties as assigned.

Key Experience and Education Needed:

• High School Diploma or GED
• Healthcare and Substance abuse experience preferred.
• Appropriate State and Federal Clearances
• Peer Support Certified

Other Qualifications to be Considered:

• Knowledge and understanding of recovery principles and recovery driven service system.
• Knowledge in Insurance Regulations.
• Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.
• Knowledge of the physical, emotional, intellectual, and spiritual impact of alcohol and other drugs on the individual and family
• Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction.
• Computer literate with experience in a Windows and EMR environment
• Ability to prioritize work- and work-related responsibilities.
• Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner.
• Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served.
• Ability to sit and/or stand for long periods of time.
• Ability to read detailed health records.
• Ability to lift and carry up to 10 lbs.
• Ability to operate computer and other equipment in the office.
• Must have sufficient mobility to move around the office and the community.

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.