Residential Coordinator

Addiction Recovery Care; Kentucky; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid vacation

Sick leave

Holiday leave

Maternity/paternity leave

Job summary

A healthcare organization in Kentucky is seeking a Residential Coordinator to assist clients during admissions and ensure their needs are met in a safe and positive environment. Responsibilities include maintaining compliance, supervising kitchen operations, and staffing trainings. Candidates should possess excellent communication skills, a high school diploma or GED, and prefer experience in customer service in a healthcare setting. The role offers a dynamic work environment with attractive employee benefits.

Qualifications

• High school diploma or GED required.
• One year customer service experience preferred.
• Kentucky Peer Support Specialist is a plus.
• Be self-motivated and have excellent documentation skills.
• Possess excellent written and verbal communication skills.
• Strong working knowledge of computer skills and use of search engines.

Responsibilities

• Maintain compliance and safety practices.
• Supervise food and kitchen compliance.
• Plan staff trainings and conduct meetings.
• Create and maintain client responsibility lists.
• Assist with client transportation scheduling.
• Demonstrate organization in operations.
• Cover Director's duties during absence.
• Be computer literate with Windows, Word, Excel, PowerPoint, and EMR.

Skills

Customer service

Documentation

Verbal communication

Written communication

Crisis management

Computer skills

Education

High school diploma or GED

One year customer service experience in a healthcare setting

Kentucky Peer Support Specialist

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

EMR software

Job description

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!

We are hiring a Residential Coordinator for our growing clinical team! Our Residential Coordinator will assist in the orientation and satisfaction of clients during their admissions in the program. Our Residential Coordinator will see that the needs of the clients are met by maintaining structure in their daily schedule and environment while sustaining a safe and positive atmosphere throughout their treatment in our residential center.

Key Responsibilities:

• Maintain ARC/facility compliance, safety, and efficiency practices at all times. This includes assisting Director with employee and client scheduling and program compliance, maintaining a safe and healthy environment for staff and clients, reporting any potential dangers to the director, and maintaining oversight of stewardship for CARES.
• Supervise food and kitchen compliance. This will include ensuring the client’s menu is followed, maintaining temperature and knife logs, and ensuring food and other needed items for the facility are ordered, delivered, and inventoried no less than weekly.
• Position must plan and lead staff trainings as necessary to adhere to all ARC care and compliance standards and attend or conduct staff meetings as needed.
• Create and ensure maintenance of client’s responsibilities lists (chores) and assist Director with necessary client disciplinary actions.
• Assist Director with scheduling transportation of clients to appointments and communicate with any and all departments to ensure client needs are met and vehicles are serviced, equipped, and safe.
• Demonstrate punctuality, organization and proficiency in all areas of center operations, including scheduling, filing, meetings, presentation and client relations.
• Perform other duties assigned and cover director duties when Director is on vacation or other time off.
• Computer literate with experience in a Windows environment including Word, Excel, Powerpoint, and EMR.

The above is intended to be a general outline of job duties and not a complete list.

Key Experience and Education Needed:

• High school diploma or GED
• One year customer service experience in a healthcare setting preferred
• Kentucky Peer Support Specialist preferred

Other Qualifications to be Considered:

• Be self‑motivated
• Have excellent documentation skills
• Possess excellent written and verbal communication skills
• Have a strong working knowledge of computer skills and use of search engines
• Be able to handle crisis situations in a calm and supportive manner
• Maintain a positive, professional attitude toward clients and staff

ARC full‑time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work‑life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.