Admissions Associates (Part-Time/OPS)

Florida State University; Sarasota (FL); On-site; USD 17,559 - 25,008; Part time

Job summary

A prominent university in Florida seeks an Admissions Associate to create a welcoming experience for guests. This role includes responsibilities such as selling tickets, processing payments, and providing exceptional customer service. Applicants should have a high school diploma and effective communication skills. Previous experience with Tessitura and verbal fluency in other languages is preferred. The position offers a salary of $15.45 per hour, working approximately 24 hours a week, with variable hours including weekends and holidays.

Qualifications

• Ability to learn a web-based ticketing system and communicate effectively with guests.
• Capacity to work independently and manage cash transactions.
• Comfortable standing for long periods in fluctuating temperatures.

Responsibilities

• Provide information and sell tickets, tours, and memberships to guests.
• Process payments, ensuring efficient ticket distribution.
• Assist with special events or other tasks as given.

Skills

Web-based ticketing system (Tessitura)

Effective communication

Teamwork

Cash handling

Composure under pressure

Education

High school diploma or GED

Tools

Tessitura

Job description

Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at https://www.ringling.org/about-ringling/careers.

Responsibilities

Admissions Associates play a vital role in creating a welcoming and positive experience for guests.

This Role Typically

• Answer questions, provide information, and sell tickets, tours, and memberships
• Process payments and ticket distribution
• Provide exceptional customer service to guests

As Needed This Role

• Assist with events or other duties as assigned

Skills Relevant To This Role Include

• Ability to learn and use a web‑based computer ticketing system (Tessitura)
• Communicate effectively (verbally and written) in person, via telephone, and email
• Work independently and with a team
• Handle cash and payments
• Maintain composure during peak times and high customer volume

This role must present a professional image in line with the internal dress code.

Qualifications

Physical

• Stand for long periods of time
• Work in environments where temperature may fluctuate

Education

• High school diploma or GED

Preferred Qualifications

• Previous Tessitura experience
• Verbal fluency in additional language(s) besides English

Contact Information

For more information, technical assistance, or accommodations for the application or interview processes, please contact Ringling Human Resources at 941-358-2771 or [e-mail].

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning rooted in the liberal arts and critical thinking. Founded in 1851, FSU is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity.

Anticipated Salary Range

$15.45 per hour (24 hours a week)

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. Current FSU employees may apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information, including work history up to ten years and education details, even if attaching a resume.

Considerations

• This is an OPS/temporary job.
• Based on the duties, this position may require completion of a criminal history background check.
• Work Location: Sarasota, FL.
• This position is being re‑advertised. Previous applicants need not reapply.

Working Hours: Arrival time of 8:45 AM. Weekends, evenings, and holidays are required based on the needs of the Ringling.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.