Admissions Assistant (Non Nurse)

Life Care Centers of America; Mount Vernon (VA); On-site; USD 35,000 - 48,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Assistant to support the admission process in a post-acute care setting in Mount Vernon, VA. This role focuses on gathering admission paperwork, assisting patients and families at admission, and coordinating follow-up visits and interviews with new patients.

Applicants should be high school graduates; healthcare experience is preferred. The position emphasizes professional conduct, confidentiality, and collaboration with an interdisciplinary

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred.
• Ability to make independent decisions when necessary.
• Understand and follow policies and confidentiality rules.

Responsibilities

• Gather and enter all necessary admission paperwork.
• Provide assistance for patient and family at time of admission.
• Assist with follow up visits and interviews with new patients after admission.
• Conduct facility tours for potential and newly admitted patients, families, and visitors.
• Exhibit excellent customer service and a positive attitude toward patients.
• Assist in the evacuation of patients.
• Maintain regular attendance and punctuality.
• Communicate effectively on an interdisciplinary team.
• Read, write, speak, and understand the English language.

Skills

Independent decision making

Customer service

Interdisciplinary teamwork

Communication skills

Confidentiality

Education

High school diploma or equivalent

Job description

Admission assistant needed Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer