Admissions Assistant

Recover-Care; Topeka (KS); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Vision insurance

Paid time off

Modified Comp

Electronic documentation

Employee appreciation events

Advancement within the organization

Job summary

Recover-Care in Topeka, KS is seeking an Admissions Assistant to guide prospective residents and their families through the admissions process from referral to move-in. You will work closely with the Admissions Director, residents, families, healthcare providers, and our community to ensure a smooth and positive experience.

Responsibilities include reviewing referrals for benefits, insurance coverage, and eligibility; entering referrals into our CRM; creating and maintaining resident profiles;

Qualifications

• High school diploma required.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong communication, organization and interpersonal skills.
• Ability to build and maintain relationships with residents, families and staff.

Responsibilities

• Review every referral and verify benefits, insurance coverage, and eligibility.
• Enter referrals into our CRM system and ensure all information is documented.
• Create and maintain resident/prospect profiles and keep information up to date.
• Follow up with prospective residents and families to obtain admission paperwork and required documentation.
• Initiate and assist with prior authorizations and communicate with insurance companies and providers.
• Serve as an ambassador for assigned residents and meet with them regularly.
• Assist with marketing events, community outreach, tours, and promotions.
• Build and maintain positive relationships with residents, families, staff, physicians, consultants, providers, and community partners.
• Provide administrative support and assist with day-to-day admissions operations.
• Fill in for the Admissions Director when out of the office.
• Maintain accurate electronic documentation and protect confidential information.
• Other duties and projects as assigned.

Skills

Microsoft Office

Communication

Organization

Interpersonal skills

Education

High school diploma

Tools

CRM system

Job description

Admissions Assistant

Join our team as an Admissions Assistant and play an important role in helping prospective residents and their families navigate the admissions process from referral to move-in. This position works closely with the Admissions Director, residents, families, healthcare providers, and our community to ensure a smooth and positive experience.

Responsibilities

• Review every referral and verifybenefits, insurance coverage, and eligibility.

• Enter referrals into ourCRM system and ensure all required and important information is accurately documented.

• Create and maintain resident/prospect profiles and keep information up to date.

• Follow up with prospective residents and families to obtain and completeadmission paperwork and required documentation.

• Initiate and assist withprior authorizationsand communicate with insurance companies, providers, and other involved parties as needed.

• Serve as anambassador for assigned residents, meeting with specific residents regularly, listening to their concerns, helping resolve problems, and ensuring their needs are communicated to the appropriate team members.

• Assist withmarketing events, community outreach, tours, and other promotional activities as needed.

• Build and maintain positive relationships with residents, families, staff, physicians, consultants, providers, governmental agencies, and community partners.

• Provide administrative support to the Admissions Department and assist with day-to-day admissions operations.

• Fill in for the Admissions Director when they are out of the office, helping maintain continuity of the admissions process.

• Maintain accurate electronic documentation and protect confidential resident information.

• Other duties and projects as assigned.

Qualifications

• High school diploma required.

• Proficiency withMicrosoft Office, including Word, Excel, and Outlook.

• Strong communication, organization, and interpersonal skills.

• Ability to build and maintain positive relationships with residents, families, staff, physicians, consultants, providers, governmental agencies, and community representatives.

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.

• Professional, compassionate, and personable demeanor.

• Previous experience in healthcare, senior living, admissions, insurance verification, customer service, marketing, or a related field is a plus.

What We Offer

• 401(k)

• Annual evaluations

• Dental insurance

• Disability insurance

• Health insurance

• Life insurance

• Vision insurance

• Paid time off

• Modified Comp

• Electronic documentation

• Employee appreciation events

• Opportunities for professional growth andadvancement within the organization

Career Growth

This is more than an administrative position. The Admissions Assistant will have the opportunity to learn all aspects of the admissions process, develop relationships throughout the organization, and gain valuable experience in healthcare admissions, insurance, marketing, and resident relations.

Advancement opportunities are available for motivated team members who want to grow within the organization.

If you are organized, compassionate, personable, and enjoy helping people, we would love to hear from you!