Admissions Assistant

National Health Care Associates, Inc.; Fairfield (CT); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

10% retirement plan

Mentorship and training

Growth opportunities

Team environment

Meaningful work

Job summary

National Health Care Associates, Inc. in Fairfield, CT is seeking an Admissions Assistant to serve as the first point of contact for prospective residents and families. This part-time role provides essential support to guide admissions and ensure a welcoming transition into our community.

You will handle documentation, maintain records, answer phones, and collaborate with the Admissions Director and interdisciplinary team to deliver a smooth, compassionate onboarding experience for new residents.

Qualifications

• Experience in a healthcare admissions or administrative role is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Welcome residents, families, and visitors with professionalism, warmth, and compassion.
• Guide prospective residents and families through the admissions process, answering questions and providing exceptional customer service.
• Prepare and process all required admission documentation while ensuring accuracy and timely completion.
• Maintain organized admission records and ensure all regulatory timelines are met.
• Answer and direct incoming phone calls professionally, accurately documenting and relaying messages.
• Respond to inquiries from residents, families, referral sources, and visitors in a courteous and timely manner.
• Process incoming and outgoing mail and perform general administrative support duties.
• Collaborate closely with the Admissions Director and interdisciplinary team to ensure a positive admission experience.
• Maintain confidentiality and professionalism while supporting residents and their families.

Skills

Customer service

Organization

Communication

Teamwork

Attention to detail

Education

Business Administration degree

3-5 years related experience in long-term care

Job description

A Great Place to Work

Cambridge is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location: 2428 Easton Turnpike, Fairfield, Connecticut, 06825

ADMISSIONS ASSISTANT

Part-Time

20 hours a week

4 hours a day Mon-Fri

Join Our Team and Help Families Feel at Home

Are you an organized, compassionate professional with exceptional customer service skills? We are seeking an ADMISSIONS ASSISTANT to serve as the first point of contact for prospective residents and their families. In this vital role, you'll help guide individuals through the admissions process, provide outstanding support, and ensure every new resident experiences a welcoming and seamless transition into our community.

What You'll Do

As our ADMISSIONS ASSISTANT , you will:

• Welcome residents, families, and visitors with professionalism, warmth, and compassion.

• Guide prospective residents and families through the admissions process, answering questions and providing exceptional customer service.

• Prepare and process all required admission documentation while ensuring accuracy and timely completion.

• Maintain organized admission records and ensure all regulatory timelines are met.

• Answer and direct incoming phone calls professionally, accurately documenting and relaying messages.

• Respond to inquiries from residents, families, referral sources, and visitors in a courteous and timely manner.

• Process incoming and outgoing mail and perform general administrative support duties.

• Collaborate closely with the Admissions Director and interdisciplinary team to ensure a positive admission experience.

• Maintain confidentiality and professionalism while supporting residents and their families.

What We Offer

As an affiliate of National Health Care, our Cambridge team enjoys:

• Competitive compensation and benefits package including a 10% defined contribution retirement plan

• Comprehensive training and mentorship

• Opportunities for professional growth and development

• Supportive and collaborative work environment

• The chance to make a meaningful difference in the lives of our residents

Rate of Pay

Starting from USD $23.00/Hr.

What You'll Bring:

Qualifications of an Admissions Coordinator include:

• Business Administration degree and/or 3-5 years related experience in long-term care

• Knowledge of state and federal regulations governing the admission process within a nursing facility

• Empathy for the needs of individuals and families during the transition process

• Excellent presentation, communication and interpersonal skills

• Interest in the nursing needs of the aged and the chronically ill with the ability to work with both

• Ability to maintain confidentiality and professionalism in a healthcare setting

• Ability to work effectively in a team environment

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.