Admissions and Records Technician

Santa Barbara City College; Santa Barbara (CA); On-site; USD 640 - 71,000; Full time

Job summary

Santa Barbara City College is seeking an Admissions and Records Technician to perform clerical duties involved in the review, verification and processing of student enrollment forms, applications and documents, and to serve as an informational resource to students, staff and the public.

Under supervision, the role maintains student records, processes online enrollment requests, answers phones, assists with registration, issues transcripts, and collaborates with campus partners to ensure accuracy

Qualifications

• Graduation from high school with college-level coursework in business or related field and three years of clerical or related experience involving statistical and record-keeping and frequent public contact.
• Experience working in higher education is preferred.
• Ability to multitask and meet schedules and deadlines.

Responsibilities

• Receive and process student enrollment forms and applications; review forms and applications to assure accuracy and completeness; verify residency and other information.
• Serve as an informational resource to students, staff and the public concerning enrollment functions and related forms, guidelines, requirements, policies and procedures.
• Establish and maintain student records and files including enrollment and application information; transfer and purge files as needed; generate transcripts and other student records as requested.
• Input enrollment data into an assigned computer system; establish and maintain automated records and files; generate computer reports as required.
• Assist with registration functions, answer phones, greet visitors, prepare and distribute forms and documents.

Skills

Bilingual English/Spanish

Evenings/weekends availability

Education

High school diploma with college coursework in business

Three years clerical/records experience

Job description

Admissions and Records Technician

Job Type:

Salary: $58,642.00 - $71,437.00 Annually

Job Number: 08.26.26 R1

Closing: 9/21/2026 11:59 PM Pacific

Location: Wake Campus, CA

Department: School of Extended Learning Admin

Basic Functions

Under the direction of the Admissions & Records Supervisor,perform a variety of clerical duties involved in the review,verification and processing of student enrollment forms,applications and documents; serve as an informational resource tostudents, personnel and the public concerning student enrollmentfunctions; maintain related student records and files.

DISTINGUISHING CHARACTERISTICS

The Admissions & Records Technician performs a variety ofclerical duties involved in the review, verification and processingof student enrollment forms, applications and documents. Incumbentswork under general supervision. The Senior Admissions & RecordsTechnician oversees office activities during an evening shift.Incumbents work independently in the preparation, distribution,review, verification and processing of student petitions and grade,temporary, permanent, drop and positive attendance rosters.

Representative Duties

ESSENTIAL DUTIES

Receive and process student enrollment forms and applications;review forms and applications to assure accuracy and completeness;verify and compile residency and other student information andcomplete forms as needed; identify and correct application errorsas needed.

Serve as an informational resource to students, staff and thepublic concerning student enrollment functions; respond toinquiries and provide information concerning related forms,applications, guidelines, requirements, policies andprocedures.

Establish and maintain student records and files includingenrollment and application information; transfer and purge studentfiles as needed; generate and distribute transcripts and otherstudent records as requested; duplicate and distribute materials asneeded; maintain various logs as required.

Review, verify and process online enrollment requests includingautomated application and related correspondence as assigned;provide students with online enrollment support as needed; processspecial petitions, drop requests and student address andinformation changes.

Perform a variety of clerical duties related to assigned functions;answer telephones; greet and assist students and other visitors;prepare and distribute forms, correspondence and other documents asneeded; pick up, sort and distribute mail as required; prepare bulkmailings as assigned.

Assist students with completing forms and applications as needed;assist with resolving student application, enrollment andregistration issues, conflicts and discrepancies; contact students,other departments and outside agencies to request and verifytranscripts and information as needed.

Input enrollment data into an assigned computer system; establishand maintain automated records and files; assure accuracy andcompleteness of input data; initiate queries and generatecomputerized reports as required.

Communicate with College personnel, students and various outsideagencies to exchange information and resolve issues orconcerns.

Operate a variety of office equipment including a copier, faxmachine, computer and assigned software.

Train and provide work direction and guidance to staff and studentworkers as directed; assign duties and review work for accuracy andcompleteness.

Participate in a variety of other assigned activities such asassisting with registration functions, depositing funds, processinggrades, maintaining office supply inventory, verifying athleticeligibility, processing subpoena requests and assisting with thephoto identification station.

OTHER DUTIES

Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high schoolsupplemented by college-level course work in business or relatedfield and three years of general clerical or related experienceinvolving statistical and record-keeping and frequent publiccontact.

Preferred Qualifications

• Bilingual English/SpanishAbility to work evenings and weekends for special events
• Experience working in higher education
• Ability to multitask while also meeting schedules and task relateddeadlines.

Knowledge and Abilities

KNOWLEDGE OF

• General practices, procedures and techniques involved in theprocessing of enrollment forms and applications and related studentregistration activities.
• Correct English usage, grammar, spelling, punctuation andvocabulary. Interpersonal skills using tact, patience andcourtesy.
• Operation of a computer and assigned software. Oral and writtencommunication skills.
• Record-keeping and filing techniques.
• Modern office practices, procedures and equipment. Methods ofcollecting and organizing data and information. Data controlprocedures and data entry operations.

ABILITY TO

• Perform a variety of clerical duties involved in the review,verification and processing of student enrollment forms,applications and documents.
• Review forms and applications to assure accuracy andcompleteness.
• Serve as an informational resource to students, staff and thepublic concerning student enrollment functions and related forms,applications, guidelines, requirements, policies andprocedures.
• Learn policies and objectives of assigned program andactivities.
• Establish and maintain student records and files includingenrollment and application information. Utilize a computer to inputand update data, and maintain automated records and files.
• Perform a variety of clerical duties related to assignedfunctions. Type or input data at an acceptable rate of speed.
• Understand and follow oral and written instructions. Meetschedules and time lines.
• Compile, assemble, verify and prepare data for records andfiles. Complete work with many interruptions.
• Communicate effectively both orally and in writing.
• Establish and maintain cooperative and effective workingrelationships with others. Operate a variety of office equipmentincluding a computer and assigned software.