Admission Services Supervisor

CoxHealth; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

CoxHealth is seeking a Patient Access Supervisor in Springfield, MO. The role emphasizes strong leadership, teamwork, and clear communication to manage Admissions tasks and maintain staffing levels. You will supervise staff, address day-to-day inquiries, and ensure adherence to Cox standards and Admissions policies.

The ideal candidate has 1–2 years of related experience with a preference for prior management experience. High school diploma required; bachelor's degree preferred.

Qualifications

• Requires high school diploma or equivalent.
• 1–2 years related experience required.
• Preferred: bachelor's degree in a related field.

Responsibilities

• Produce and maintain staff schedules.
• Provide direct staff support and problem-solving.
• Monitor compliance with Admissions standards and policies.
• Conduct performance evaluations.
• Coach and discipline as necessary.

Skills

Leadership

Verbal communication

Computer proficiency

Teamwork

Adaptability

Education

High school diploma

Bachelor's degree

Job description

Facility:CoxHealth National Building: 3660 S National Ave, Springfield, Missouri, United States of America, 65807Department:1307 Patient Access Services CMGScheduled Weekly Hours:40Hours:Availability 6:30a-6:30pWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The Patient Access Supervisor is expected to exhibit strong leadership and effective communication skills while fostering a collaborative environment that emphasizes teamwork, quality, and accountability within the team. This role requires proficiency in all Admissions tasks and functions. The Supervisor is responsible for producing and maintaining staff schedules to ensure adequate staffing levels and appropriate task assignments. Additionally, this position involves providing direct support to staff by addressing day-to-day inquiries and assisting with problem-solving. The Supervisor will also monitor compliance with Cox standards and Admissions policies and procedures, conduct performance evaluations, and engage in coaching and disciplinary actions as necessary.Education: Required: High school diploma or equivalent Preferred: Bachelors in a Related Field Experience: Required: 1 -2 years related experience Preferred: Previous management experience Skills: Able to work independently and collaboratively in teams Proficient computer skills Ability to communicate verbally in an effective manner Adaptable to change Demonstrates the capability to lead and guide a team through careful observation and assessment Licensure/Certification/Registration: N/A