Admission Marketer

Medford Rehabilitation & Nursing Center; Medford Hillside (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision Insurance

Retirement Plan

Job summary

Medford Rehabilitation & Nursing Center in Medford, MA is seeking an Admission Marketer to join our team. The ideal candidate will support the facility's health and administrative teams by developing and strengthening relationships with referral sources that drive resident admissions.

The role focuses on external networking, creating marketing plans to maximize occupancy, conducting tours for prospective residents and families, and ensuring timely admissions documentation and Medicaid

Qualifications

• Experience with processing healthcare/nursing home admission agreements and Medicaid applications.
• Strong ability to build relationships with external referral sources.
• Detail-oriented with solid computer skills.
• Can-do attitude and ability to work well with all team members.
• Focus on sales activities to meet census goals via external networking.

Responsibilities

• Spend time on sales activities to meet census goals with the facility's admin team.
• Create and implement marketing plans to achieve maximum occupancy.
• Meet with prospective residents and families and conduct tours.
• Maintain referral source contact list and follow up on leads.
• Assess and respond to referrers within one hour of inquiries; facilitate admissions.
• Execute and review admissions and Medicaid documentation.
• Follow-up system for inquiries not yet admitted; track statistics.
• Support admissions, discharge, transfer meetings with staff.

Skills

Sales

Networking

Marketing

Relationship building

Attention to detail

Computer skills

Can-do attitude

Healthcare admissions knowledge

Medicaid process knowledge

Job description

Admission Marketer

Our location is seeking a Marketer/Admissions Coordinatorto join our team.

This is an external marketing/admissions position where the ideal candidate will assistance our facility health and administrative teams in developing and strengthening relationships with new & existing referral sources who refer residents to our facilities.

Responsibilities include but are not limited to:

• Spend time focused on sales activities and help meet census goals by working with the facility's administrative team, through external networking and marketing of all featured patient care services and the resulting outcomes of care to coordinate a consistent resident flow into the nursing facility.

• Create and implement marketing plans to achieve maximum occupancy goals.

• Meet with prospective residents and families and conduct tours as needed.

• Maintain an accurate referral source contact list and follow up with all leads and referral sources in a timely manner.

• Assess and respond to referrer within one hour of receipt of all facility resident placement inquiries. Facilitates admission decisions and ensures a positive experience for each resident and their family.

• Execute, collect and review all necessary documentation for admissions and Medicaid applications.

• Implement a system to follow-up with all inquiries that have not yet been converted to an admission. Maintain statistics indicating customer flow, pending and lost inquiries, denials, hospital discharges and marketing activity and submit to regional coordinator as requested.

• Works with the Administrator and facility staff to ensure consistent, effective admissions, discharge and transfer meetings are conducted for all residents.

• Candidate must be detail oriented with solid computer skills

• Should possess a 'can do' attitude and be able to work well with all team members.

• Experience with processing healthcare/nursing home admission agreements with a fundamental understanding of the Medicaid application process.

• A strong ability to build relationships with external referral sources.

We offer the Following:

• Great Benefits Package with PTO, Health/Dental/Vision Insurance, Retirement Acct and so much more!

• Professional Growth & Stability

• Positive Team Environment, Supportive Administration

We are an Equal Opportunity Employer –M/F/D/V

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.