Admission Counselor

Ithaca College; Town of Ithaca (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Ithaca College is seeking an Admission Counselor to represent the institution in recruiting, admitting, and enrolling prospective students. This role requires traveling to assigned regions and actively engaging with students, families, and school counselors through various outreach efforts.

The ideal candidate will hold a Bachelor’s degree and possess strong interpersonal and communication skills. Regular travel and some evening and weekend work are essential to support recruitment events.

Qualifications

• 1-2 years of experience in admissions or a related field.
• Ability to engage with diverse populations, including students and families.
• Willingness to travel and work evenings and weekends as needed.

Responsibilities

• Manage an assigned recruitment territory.
• Counsel prospective students and families on the admission process.
• Review applications and recommend admission decisions.

Skills

Interpersonal skills

Organizational skills

Written communication skills

Verbal communication skills

Education

Bachelor’s degree

Job description

Overview

The Admission Counselor represents Ithaca College and plays a key role in recruiting, admitting, and enrolling prospective students. This position builds relationships with students, families, school counselors, and other constituents while supporting enrollment goals through strategic outreach, recruitment travel, and application review. The Admission Counselor manages an assigned recruitment territory, plans and executes admissions programs, and guides applicants through the admission process from inquiry to decision.

SUPERVISION

This position reports to the Associate Director of Admission. This position has no direct supervisory responsibilities.

KEY RESPONSIBILITIES

Recruitment and Territory Management

• Participate in the management of an assigned travel region to include planning and implementing recruitment activities in assigned market regions based on review of high schools, socioeconomic characteristics, alumni presence, recent enrollment history and other relevant considerations in accordance with established guidelines and procedures in accordance with established guidelines and procedures
• Schedule and participate in recruitment travel to assigned regions and represent the college at recruitment and admission events at various venues such as high schools, fairs and college programs. Prepare and deliver presentations to a variety of audiences in various formats.
• Represent Ithaca College at recruitment events for prospective students, parents, school counselors and other individuals or organizations involved in the college admission process, and present information to various groups as assigned. Assist in additional activities such as on-campus open house programs and regional information sessions and receptions.

Relationship Management and Student Counseling

• Establish and maintain personal contact by written correspondence, telephone, email and other communication vehicles with prospective students and families, counselors, alumni, and others who refer students to the college. Counsel prospective students and parents on the admission process, programs, and opportunities at the college.
• Develop working knowledge of admission and financial aid processes and of academic programs and student life.

Admissions Operations

• Review applications of prospective students and recommend to the Executive Director appropriate admission decisions; pursue necessary follow-up or activity in support of the college’s enrollment goals.
• Develop an in-depth knowledge of assigned review areas. Meet established criteria, numerical and qualitative goals for admission decisions.
• Develop a working knowledge of the college’s student information system and leverage available technology and data in recruitment activities. Document processes and provide written reports and analysis of specific areas of responsibility.

Inclusive Practice

• Develop and demonstrate multicultural awareness and contribute to cultivating an inclusive, diverse, and respectful community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the college. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
• Execute responsibilities in a manner consistent with the service philosophy and orientation of the Admission Office.

This position requires regular travel throughout the year in support of recruitment efforts, including visits to assigned territories and attendance at recruitment events. Evening and weekend work is required as needed.

Work is primarily performed in a standard office environment using a computer and typical office equipment. The role requires travel to on- and office-campus locations, attendance at events, and the ability to remain active for extended periods as needed. The incumbent must be able to transport materials and equipment as needed to support recruitment activities.

• Bachelor’s degree and prior experience in admissions or related field.
• Strong interpersonal, organizational, written and verbal communication skills. Ability to engage effectively with diverse populations, including students, families, counselors, and alumni.
• Demonstrated initiative, motivation and ability to work both independently and collaboratively.
• Willingness to travel and work some evenings and weekends in support of recruiting events are required.
• Commitment to fostering a respectful, inclusive, and welcoming environment.
• Ability to travel and possession of or ability to obtain a valid New York State driver’s license and the ability to meet requirements to drive a College vehicle are required.