Admission Clerk

Circles of Care, Inc.; Melbourne (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision

Dental

Short-term disability

Life insurance

Long-term disability

401(a) plan

Job summary

Circles of Care, Inc. is seeking an Admissions Clerk to support billing and front desk operations within our behavioral health services. You will collect patient demographics, insurance data, and signatures, interview patients, and educate about financial assistance to ensure accurate billing.

Cross-training supports front desk and other office functions as needed. Ideal candidates have EMR experience, familiarity with insurance plans, and strong customer service skills.

Qualifications

• Bachelor degree preferred but not required.
• Prior experience with behavioral health patients is highly desired.
• Working knowledge of insurance plans and benefits preferred.
• Basic proficiency in Microsoft Office Suite (Word and Excel).
• Strong customer service and communication skills.

Responsibilities

• Responsible for collection, verification, and input of patient data and insurance information.
• Conduct patient interviews, gather appropriate forms and signatures, and provide financial assistance education to qualified patients.
• Ensure patient data and account balance accuracy.
• Assist with billing cycle and collection cycle clerical tasks.
• Provide Front Desk support on a regular basis.
• Other duties as assigned.

Skills

Behavioral health experience

Customer service

Communication

Microsoft Office

Education

Bachelor degree in related field

Tools

EMR systems

Job description

Description and Purpose

The Admission Clerk is responsible for supporting billing functions and related business office activities relating to the patient admission process. Admission Clerk works to collect and ensure current and accurate patient demographic, insurance, and financial information. Primary duties include reviewing daily patient census, providing appropriate admission forms and collect patient signatures, interview patients and collect information needed to ensure accurate billing, provide education on financial assistance, and other clerical duties as needed. Admission Clerk is expected to be cross trained to provide coverage support to front desk/switchboard and support other business office functions as needed.

Description and Purpose

The Admission Clerk is responsible for supporting billing functions and related business office activities relating to the patient admission process. Admission Clerk works to collect and ensure current and accurate patient demographic, insurance, and financial information. Primary duties include reviewing daily patient census, providing appropriate admission forms and collect patient signatures, interview patients and collect information needed to ensure accurate billing, provide education on financial assistance, and other clerical duties as needed. Admission Clerk is expected to be cross trained to provide coverage support to front desk/switchboard and support other business office functions as needed.

Qualifications:

• Bachelor degree in related field is preferred, but not required
• Prior experience directly working with behavioral health patients is highly desired
• Prior experience with Electronic Medical Records (EMR) Systems required
• Working knowledge of insurance plans and benefits preferred
• Basic proficiency in Microsoft Office Suite (Word and Excel)
• Strong customer service and communication skills
• Strong organizational skills and attention to detail

Patient Account Representative Duties and Responsibilities:

• Responsible for collection, verification, and input of patient data and insurance information.
• Conduct patient interviews, gather appropriate forms and signatures, and provide financial assistance education to qualified patients
• Ensure patient data and account balance accuracy
• Assist with billing cycle and collection cycle clerical tasks
• Provide Front Desk support on a regular basis
• Other duties as assigned

Benefits include:

• 26 paid days off (PTO) per year to start! PTO increases over time up to 44 days per year!!
  • Sell back PTO at 100% value!
• Health insurance
• Vision
• Dental
• Short-term disability
• Supplemental life insurance
• Life insurance is provided at 3 times your annual salary!
• Long-term disability is provided!
• Company-sponsored 401(a), funded at 8.5% to start!! Increase to 14.5% over time.