Admission Clerk

Animas Surgical Hospital; Durango (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Life insurance

Paid Time Off

401(k) plan with employer match

Education and Tuition benefits

Flexible Spending and Health Savings

Job summary

Animas Surgical Hospital in Durango is seeking an admissions clerk to greet patients, collect and verify demographic data, and handle front-desk clerical tasks. You will answer calls, explain forms at admission, and ensure accuracy of patient information in the system.

The role emphasizes confidentiality, courteous service, and adherence to hospital policies while supporting overall patient flow and office operations.

Qualifications

• Greet patients promptly and courteously as they arrive at the hospital.
• Answer telephone, provide information, or route calls to the right person.
• Explain admission forms and patient rights during intake.
• Review patient forms for completeness and signatures.
• Collect deposits or co-pays per guidelines.

Responsibilities

• Maintain confidentiality of patient, physician, staff information.
• Direct complaints to appropriate personnel for prompt resolution.
• Support department with customer service and continuous quality improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Education

High School Diploma

Job description

Description

About Us: Founded in 2004 by local physicians, Animas Surgical Hospital has been an integral part of the Four Corners region for more than two decades. Our goal has never been to be the only hospital in Durango but to be the best option for surgery, diagnostic imaging, emergency care, occupational medicine, and internal medicine.

Our Mission: To provide innovative, exceptional healthcare that patients recommend, physicians prefer, and employees are proud of.

Job Summary: This position greets patients, assembles, interprets, analyzes, and enters patient financial and demographic data in the computer. Provides general office support with a variety of clerical activities and related tasks. The clerk will be responsible for answering incoming calls, directing calls to appropriate associates, flow of correspondence, requisition of supplies as well as additional clerical duties.

Reports To: Manager, Business Office

Hourly range: $18.50 - $32.76 (posted hourly range excludes overtime and bonuses which are not guaranteed)

Essential Job Functions:

• Greets patients/families promptly and courteously as the patient arrives at the hospital.
• Answers the telephone, provides requested information or takes messages, and directs caller to appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Collects deposits and/or co-pays according to established guidelines.
• Maintain confidentiality in matters pertaining to patients, physicians, staff and hospital.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.
• Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
  • Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. Adheres to Confidentiality Policy.
  • Maintains positive working relationships and fosters cooperative work environment. Adheres to the hospital's Guidelines for Appropriate Conduct in the HR Manual.
  • Displays honesty and mutual respect when communicating with peers and other departments.
  • Follows through on problems that may compromise effective job performance by using appropriate chain of command.
  • Utilizes concepts of age/developmental stages in interactions with patients and families.

Additional Duties

• Performs other duties as assigned.
• Demonstrates the spirit ofthe philosophy, mission, and values of the hospital throughwords and actions and implements them into departmental processes, programs, andthe working environment.

Education: High School Diploma or the equivalent

Certification, Licensure: None required

Experience: Minimum of one (1) to two (2) years of experience as an admissions clerk or in Health Information Services in a hospital setting or on the job training.

Physical Requirements

This position consists of p rimarily sedentary office work requiring prolonged sitting and computer use. Occasional standing, walking, bending, reaching, and lifting/carrying up to 20 pounds.

Working Conditions/Environmental Exposures

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts. Protective clothing/equipment may be necessary.

Animas Health Immunizations and Vaccinations Requirements

• Hepatitis B- Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
• Influenza- documentation of current seasonal flu vaccine (mandatory from November 1st through March 31st each year)
• Measles, Mumps, and Rubella - Lab evidence of immunity (titer) to Measles, Mumps, and Rubella or 2 doses of MMR Vaccination
• Varicella (chickenpox) - Lab evidence of immunity (titer) to Varicella or 2 doses of Varicella Vaccine
• Tetanus, diphtheria, pertussis (Tdap) - documented proof of immunization
• Tuberculosis Screening -Documentation of a two-step TB skin test within the past year OR lab verification of a negative TB Gold or T-Spot tuberculin test within the past 6 months

*Vaccine records or evidence of immunity are required prior to 1 st day of scheduled work.

Animas Health is a drug free workplace and performs a pre-employment drug screen which includes marijuana.

We Offer Competitive Pay and Benefits

Employment with us provides competitive salaries and a comprehensive benefits package designed to support your health, financial well-being, and professional growth.

Eligible employees enjoy:

• Health, Vision and Dental insurance
• Life insurance
• Paid Time Off
• 401(k) plan with employer match
• Education and Tuition benefits
• Flexible Spending and Health Savings accounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.