Administrator (Support & Operations)

HCL Technologies Limited; Chicago (IL); On-site; USD 85,000 - 125,000; Full time

Job summary

HCLTech is seeking an experienced Lab Operations Engineer to operate and support a telecom or cloud validation lab, ensuring infrastructure availability, secure access, environment readiness, asset control, and timely troubleshooting for engineering and test teams.

You will provision servers, network devices, storage, test tools, and lab services; install Linux, monitor systems, manage virtualization, and coordinate environment deployments and backups; maintain documentation, inventories, and

Qualifications

• Hands-on Linux administration and troubleshooting.
• Strong TCP/IP, routing, VLANs, DNS, DHCP, NTP, firewalls.
• Experience with virtualization platforms and container administration.
• Diagnose server, storage, network, and connectivity issues using logs and system tools.
• Experience maintaining lab documentation, inventory, access records, and support tickets.
• Willingness to provide onsite support and coordinate with distributed engineering teams.
• Exposure to telecom test environments and 4G/5G network elements.

Responsibilities

• Provision and maintain physical and virtual servers, network devices, storage, test tools, and shared lab services.
• Install, configure, patch, and monitor Linux systems, hypervisors, containers, and supporting middleware.
• Manage user access, credentials, network connectivity, IP plans, VLANs, DNS, NTP, certificates, and remote-access services.
• Coordinate environment reservations, build deployments, test-data setup, resets, backups, and recovery activities.
• Monitor lab health and capacity; troubleshoot hardware, operating system, network, and infrastructure issues.
• Maintain inventory, rack diagrams, topology documents, licenses, warranties, spares, and asset movement records.
• Apply security, safety, change-control, and access-governance procedures for shared environments.
• Automate repetitive administration, monitoring, health checks, and reporting using scripts or configuration tools.

Skills

Linux admin

Networking basics

Virtualization

Diagnostics

Lab documentation

Onsite support

Tools

VMware

KVM

Kubernetes

OpenShift

Ansible

Monitoring tools

Job description

Operate and support a telecom or cloud validation lab, ensuring infrastructure availability, secure access, environment readiness, asset control, and timely troubleshooting for engineering and test teams

Key Responsibilities

• 1 Provision and maintain physical and virtual servers, network devices, storage, test tools, and shared lab services.
• 2 Install, configure, patch, and monitor Linux systems, hypervisors, containers, and supporting middleware.
• 3 Manage user access, credentials, network connectivity, IP plans, VLANs, DNS, NTP, certificates, and remote-access services.
• 4 Coordinate environment reservations, build deployments, test-data setup, resets, backups, and recovery activities.
• 5 Monitor lab health and capacity; troubleshoot hardware, operating system, network, and infrastructure issues.
• 6 Maintain inventory, rack diagrams, topology documents, licenses, warranties, spares, and asset movement records.
• 7 Apply security, safety, change-control, and access-governance procedures for shared environments.
• 8 Automate repetitive administration, monitoring, health checks, and reporting using scripts or configuration tools.

Skill Requirements

• 1 Hands-on Linux administration and troubleshooting.
• 2 Strong understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, NTP, firewalls, and remote access.
• 3 Experience with virtualization platforms and basic container administration.
• 4 Ability to diagnose server, storage, network, and connectivity issues using logs and system tools.
• 5 Experience maintaining lab documentation, inventory, access records, and support tickets.
• 6 Willingness to provide onsite support and coordinate with distributed engineering teams.

Other Requirements

Exposure to telecom test environments, 4G/5G network elements, traffic generators, or protocol analyzers.

2

Scripting using Python, Bash, or PowerShell.

3

Experience with VMware, KVM, Kubernetes, OpenShift, Ansible, monitoring, or backup tools.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.