Administrator, Staffing Optimization

The William Carter Company; Stockbridge (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Carter’s Inc. is seeking a Workforce Management Support Admin to assist the DC Operations team with daily scheduling, data entry, and reporting. You will partner with HR and Recruiting to ensure timely communication and accurate records in a fast-paced, multi-shift distribution environment.

The role focuses on hiring audits, onboarding support, and candidate experience, with opportunities to engage across departments and help ensure compliance and a positive candidate journey.

Qualifications

• 1–2 years of administrative, HR, or operations support experience.
• Strong attention to detail and accuracy, especially with compliance paperwork and data entry.
• Proficient with Microsoft Office (Excel, Outlook, Teams).

Responsibilities

• Assist with daily workforce planning tasks and real-time headcount tracking.
• Maintain accuracy of associate records and shift assignments.
• Prepare and distribute workforce reports for Operations and HR partners.

Skills

Administrative support

HR support

Microsoft Office

Tools

Workday

Edge

eTime

E-Verify

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact: The Staffing Optimization Admin provides daily administrative and operational support to the DC Operations team while assisting the HR team with audits, documentation, and interview coordination as needed with a strong focus during peak hiring periods. This role plays a key part in maintaining accurate workforce data, ensuring compliance across hiring processes, and supporting a high-volume, multi-shift distribution environment. The Administrator will partner closely with HR, Recruiting, and Operations to ensure timely communication, accurate reporting, and an exceptional candidate and associate experience.

Workforce Management Support (35%)

• Assist with daily workforce planning tasks, including data entry, schedule updates, shift rosters, and real-time headcount tracking.
• Maintain accuracy of associate records related to schedules, attendance, punches, and shift assignments.
• Prepare and distribute daily/weekly workforce reports for Operations and HR partners.
• Help monitor labor needs across shifts and elevate gaps or issues to Workforce leadership.
• Support roster clean-up as needed.

Hiring & Compliance Support (50%)

• Conduct daily and weekly hiring audits (applications, I-9, E-Verify status checks, onboarding completion).
• Ensure hiring documentation is accurate, complete, and compliant with company standards.
• Track and update candidate progress in Workday or applicable systems.
• Support seasonal hiring operations through data clean-up, scheduling, and reporting as needed.
• Provide backup support for onboarding days (badge creation, orientation prep, sign-in, materials, etc.).

Interview & Candidate Experience (15%)

• Assist the HR Team with interview scheduling, candidate throughput, and flow during high-volume periods.
• Greet candidates and ensure a professional, welcoming experience.
• Support same-day hiring events or walk-in interview days as needed.
• Partner with HR team to ensure timely communication with candidates.
• Support internal and external hiring events.

We’d Love to Hear From You If You Have:

• 1–2 years of administrative, HR, or operations support experience—distribution center or high-volume environment preferred.
• Strong attention to detail and accuracy—especially with compliance paperwork and data entry.
• Ability to work in a fast-paced environment and shift priorities quickly.
• Strong communication skills; comfortable interacting with candidates, associates, leaders, and cross-functional teams.
• Proficient with Microsoft Office (Excel, Outlook, Teams).
• Comfortable being on the operations floor as needed (walking, standing, navigating multiple departments).

Preferred Skills and Experience:

• Experience with HR systems (Workday, Edge, eTime, E-Verify).
• Prior experience supporting Recruiting or Workforce Management in a DC setting.
• Bilingual (English/Spanish) a plus.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?