Administrator, Service Center - TForce Freight

TForce Freight, Inc.; Town of Montgomery (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

TForce Freight, Inc. is seeking a Service Center Clerk to support dispatch with load scheduling and customer inquiries. The role emphasizes accuracy in paperwork, tracing freight, and handling routine follow-ups on coverages, shortages, damages, and claims.

You will work with central and local teams to provide rate quotes, schedule appointments, and ensure timely communication with customers and carriers. A reliable, detail-oriented approach is essential.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills required.

Responsibilities

• Review invoices.
• Collaborate with dispatch to manage load schedules.
• Answer customer inquiries regarding rate quotes and appointments.
• Perform data entry (keying bills from manifests).

Skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Summary This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.

Job Description

Job Title: Clerk, Service Center

Starting Rate: $23.00 / Hr

Job Summary This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.

Job Responsibilities

• Review invoices.
• Work with both central and local dispatch offices to assist in managing load schedules.
• Answer customer inquiries relating to rate quotes, appointments, etc.
• Perform data entry functions (i.e. keying bills from manifests)

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Basic computer skills