ADMINISTRATOR III SUPERVISOR - #25-002576-0006

The State of Maryland; Baltimore (MD); On-site; USD 60,000 - 85,000; Full time

Job summary

The State of Maryland is seeking a qualified candidate to assist in managing the Resident Grievance System within the Behavioral Health Administration. This role involves supervision, training, and coordinating processes to ensure adherence to state regulations. A strong educational background in mental health services and extensive administrative experience are essential for success in this position.

Qualifications

• Six years of administrative staff or professional work.
• Experience supervising and training employees.
• Experience with psychiatric disorders and developmental disabilities.

Responsibilities

• Assist the Director in managing the Resident Grievance System.
• Supervise, train staff, and conduct case reviews.
• Implement and interpret policies and procedures.

Skills

Supervision

Training

Interpreting regulations

Working with individuals with disabilities

Education

Master’s degree in psychology, Social Work, or Human Services

High school diploma or equivalent

Job description

GRADE

18

LOCATION OF POSITION

MDH Behavioral Health Administration 201 W. Preston Street Baltimore, MD 21201

Main Purpose of Job

This position assists the Director with managing the overall operation of the Resident Grievance System (RGS), including monitoring, and supervising the RGS staff, providing individual and group supervision, staff training, and case reviews and consultations. This position is responsible for planning, organizing, implementing, administering, and supervising the interpretation and application of RGS policies, procedures and State regulations as outlined in COMAR 10.21.14 designed to accomplish the mission of the RGS.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Six years of administrative staff or professional work. Notes: 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following: Master’s degree in psychology, Social Work, or Human Services. Experience supervising and/or assigning, reviewing and approving the work and training of other employees. Experience with psychiatric disorders, developmental disabilities, and forensic issues. Experience working with psychiatric and developmentally disabled individuals involved with the legal system and working with complaint investigations. Experience with interpreting State and federal regulations.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.Therefore, it is essential that you provide complete and accurate information on your application.Please report all related education, experience, dates and hours of work.Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date.Information submitted after this date will not be added. Incorrect application forms will not be accepted.Resumes will not be accepted in lieu of a completed application. Candidates may remain on thecertified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested informationto 410-333-5689.Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact theMDH Recruitment and Selection Division at 410-767-1251. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 [e-mail]. Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.