Administrator II

King-County,-W; Seattle (WA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

King County Metro is seeking an Administrator II to support Rail Division operations in a hybrid work setting. You will backfill for higher-level administrators and help lead the administration side of the unit.

The role focuses on front-line administration, budget and personnel support, and process improvement, with opportunities to build leadership experience while serving diverse internal and external customers across facilities in Seattle and Bellevue.

Qualifications

• Demonstrated customer service skills and ability to work with diverse groups.
• Ability to develop, prepare and maintain complex database reports.
• Excellent organizational skills to manage multiple projects with deadlines.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Experience with administrative support and problem solving in a public agency context.

Responsibilities

• Develop, implement and evaluate methods for monitoring administrative systems.
• Participate in strategic planning and policy/procedure development.
• Maintain organized records including digital and physical files.
• Provide technical expertise to internal staff as needed.
• Represent the work unit on internal/external committees or task forces.
• Serve as liaison between manager and internal/external groups.
• Maintain data materials using MS Office 365 and database systems.
• Reconcile uniform invoices, payments and packing slips.
• Review labor contracts for annual safety boot and tool allowances.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Relationship building

Data reporting

Microsoft Office

Communication (verbal & written)

Tools

Microsoft Word

Excel

Outlook

SharePoint

PowerPoint

MS Teams

Adobe

Job description

Learn how Metro connects you with what matters

King County Metro Transit's Rail Business and Administration Section has an exciting opportunity for an Administrator II. This position offers a hybrid work environment, and the opportunity to work with a diverse team of individuals and gain leadership experience while backfilling for Administrator IIIs.

King County’s Rail Division is growing, expanding and is a terrific place to work! In addition to operating and maintaining a light rail system that will power our region’s mobility options for decades to come, we’re creating a dynamic culture where everyone is valued and able to thrive. Our strategic priorities include establishing a culture of care, ensuring the safest possible environment for employees and customers, effectively expanding operations and strengthening our partnerships with area mobility agencies like Sound Transit and City of Seattle.

Successful candidates will have experience providing a broad range of administrative services such as personnel, budget, problem solving, program development and administration functions for the Rail Division and its Sections. The Administrator II, working under the supervision of the Administrator IV, will be primarily responsible for managing the annual uniform allotments and balances for Galls uniform accounts for Rail Supervisors and Rail Operators. A key project will be helping support administrative services for the Link East Base facility in Bellevue, WA and Central facility in Seattle, WA. Ideal candidates will also have skill and experience in building strong, productive working relationships with all types of internal or external customers, and the ability to continuously improve the efficiency and accuracy of business and administrative processes.

About Link Light Rail

King County Metro's Rail Division manages and maintains Sound Transit's Link Light Rail, a growing network spanning 60 miles and serving 38 stations across the Puget Sound region. Together with Metro's extensive fixed-route bus system and mobility services, the Link Light Rail system is the backbone of an integrated regional transit network that gives people real freedom of movement. As Puget Sound transit agencies work together to build a seamless, connected system, our light rail system plays a central role in expanding access, reducing barriers, and ensuring that everyone across our region can get where they need to go.

Joining Metro's Rail Division means joining an organization that is shaping the future of public transportation in the Pacific Northwest and setting the standard for modern rail operations nationwide. This is a division that values strategic thinking, collaborative leadership, and a deep commitment to the people we serve, both our riders and our teams. Whatever your role, your work here contributes to something that matters, a light rail system that thousands of people count on every day.

Who may apply

This position is open to King County employees and general public. This recruitment will fill 1 (one) Career Service vacancy and will be used to establish an eligibility list to fill future career service vacancies, Term-Limited Temporary (TLT), or Special Duty Assignments (SDA) that may occur over the next twelve months, to be used at the discretion of the hiring authority.

Work Schedule

This position is non-exempt from the provisions of the Fair Labor Standards Act and is overtime eligible. The work week is normally 40 hours, Monday - Friday.

Work Location

On-site work is normally performed at the Seattle Central Link Operations and Maintenance Facility (3407 Airport Way S. Seattle, WA 98134) and the Bellevue East Link Operations and Maintenance Facility (1925 120th Ave NE, Bellevue, WA 98005).

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In these roles, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As an Administrator II, you will:

• Develop, implement and evaluate methods for monitoring existing and new administrative systems to support work activities at the unit, section, division and/or department levels.
• Participate in strategic planning efforts and help develop and/or revise policies and procedures for assigned work unit.
• Maintain organized, accurate, and accessible records and filing systems, including complex records, correspondence, and related documents. Filing systems include digital and physical documents.
• Provide technical expertise to other internal staff on a limited basis.
• Represent the work unit, division or department on internal and external committees or task forces.
• Serve as liaison between the manager and internal and external groups or individuals.
• Maintain and update data materials related to division functions by utilizing MS Office 365 applications and specialized database systems (i.e. Oracle EBS, Peoplesoft, or similar such software).
• Maintain an electronic tracking file system to reconcile uniform invoice receipts, payments and packing slips.
• Review and interpret various labor contracts for requesting annual safety boot and tool allowances for various crafts and management positions.
• Maintain confidentiality while earning trust and respect of co-workers through honesty, integrity, and professionalism in all interactions.
• Oracle EBS administration
• Manage partnerships with external vendors
• Galls program administrator
• Manage annual boot and tool allowances
• Assist with special projects as needed and perform other duties as assigned.

Candidates must meet the following minimum qualifications to be considered for the position:

• Demonstrated customer service skills, and ability to work and communicate with diverse groups of customers in person, verbally, and written ability to maintain confidentiality and use discretion when handling sensitive information.
• Knowledge of account management and data collection principles, practices, procedures, and techniques.
• Ability to develop, prepare, and maintain complex database reports, including charts, graphs, and tables.
• Excellent organizational skills are required to work on a number of projects simultaneously and to complete projects within specified deadlines.
• Demonstrated strong attention to detail. Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.

• A strong background in administrative support and demonstrated ability to effectively problem solve and use good judgement in making independent decisions.
• Skilled in the use of personal computer programs including but not limited to Microsoft Word, Excel, Outlook, SharePoint, PowerPoint, MS Teams and Adobe.

Desirable qualifications include:

• Knowledge of Metro Transit policy & procedures.
• Knowledge of Lean/Continuous Improvement principles.
• Demonstrated skill in planning, organizing, time management, and handling competing priorities, and producing quality detailed work within tight timeframes.
• Demonstrated skill in applying project and account management principles and practices.
• Positive, collaborative, flexible disposition; equally adept at working independently or as part of a team.
• Ability to work in a fast-paced, dynamic environment.

Safety Responsibility: Employees

• Responsible for understanding this policy and their role in safety
• Report all safety concerns
• Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training
• Report safety and security concerns and ideas to supervisors or anonymously through data collection system

Teleworking Requirement

• The work associated with these positions will be performed predominantly in a hybrid work environment working in the office and from a home office.
• Rail employees will have access to shared workspaces at various Sound Transit (King County) facilities.
• Employees must reside in Washington State and within a reasonable distance to the jobsite to respond to workplace reporting requirements.
• Rail employees will be provided with a laptop issued by Sound Transit, with the necessary software to fulfill the