Administrator, Benefits and Leave

Cleveland State University; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Cleveland State University is seeking an HR Benefits Administrator to manage the university’s employee benefits and leave programs, including health, wellness, retirement, and related policies. The role ensures compliance with federal, state, local and CSU guidelines while delivering high-quality customer service.

The successful candidate will serve as a liaison between employees and carriers, assist with eligibility, enrollment, leaves, and accommodations, and maintain data integrity across

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• Experience in benefit administration and full-cycle leave processing.
• Related work experience can substitute education; 1 year work equals 1 year education; high school diploma with 4 years experience eligible.

Responsibilities

• Administers CSU’s employee benefits and leave programs incl. health, wellness, retirement and related policies.
• Ensures compliance with federal, state, local and CSU guidelines.
• Delivers high-quality customer service via multiple channels; assists employees with eligibility, enrollment, leaves and accommodations.
• Acts as liaison between employees and carriers; maintains compliance and data integrity across systems.
• Performs other functionally related duties as assigned.

Skills

Benefit administration

Leave of absence processing

Customer service

Education

Bachelor’s degree in human resources, business administration, or a related field

Job description

Job Summary

Administers Cleveland State University’s (CSU) employee benefit and leave programs, including health, wellness, retirement, and leave policies while ensuring compliance with federal, state, local, and CSU’s guidelines. Delivers high-quality customer service through multiple communication channels by assisting employees with eligibility, enrollment, leaves, and accommodation requests. Acts as a liaison between employees and carriers and is responsible for maintaining compliance and data integrity across all systems. Performs other functionally related duties as assigned.

Job Summary

Administers Cleveland State University’s (CSU) employee benefit and leave programs, including health, wellness, retirement, and leave policies while ensuring compliance with federal, state, local, and CSU’s guidelines. Delivers high-quality customer service through multiple communication channels by assisting employees with eligibility, enrollment, leaves, and accommodation requests. Acts as a liaison between employees and carriers and is responsible for maintaining compliance and data integrity across all systems. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree in human resources, business administration, or a related field.
• Experience in benefit administration and full-cycle leave of absence event processing.
• Related work experience may be substituted for the education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED, or state recognized equivalent and four (4) years of related work experience can be eligible to apply.