ADMINISTRATOR

Ace Parking Management; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday

Job summary

Ace Parking Management is seeking an Administrative Assistant to support our operations team and uphold our values of accountability, communication, family, exceptional service, and profitability.

In this role you will manage mail and packages, handle keycards, coordinate communications, support management, and help keep our office organized and efficient while maintaining confidential information with discretion.

Qualifications

• 1-2 years’ experience as an Administrative Assistant preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in office software, including Microsoft Office Suite.
• Attention to detail and accuracy in administrative tasks.
• Ability to work effectively in a team environment.
• Discretion and professionalism in handling confidential information.

Responsibilities

• Manage incoming and outgoing mail and packages.
• Activate/deactivate keycards for monthly parking.
• Communicate with office manager on account balances, customer service, answer phones.
• Help with customer issues in the lane.
• Process applications for parking.
• Provide administrative support to the management team.
• Handle account balances and collections.
• Serve as a point of contact between team members, clients, and external partners.
• Efficiently manage phone calls, emails, and correspondence, routing inquiries to the appropriate parties.
• Prepare reports, presentations, and correspondence.
• Manage and maintain records and documentation related to facility operations.
• Coordinate and organize office activities and operations.

Skills

Communication

Organizational skills

Multitasking

Attention to detail

Teamwork

Discretion

Microsoft Office

Tools

Microsoft Office Suite

Job description

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (Ace Parking. Our Legacy)

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

This position is an integral part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability. Your primary responsibility is to provide administrative support to our operations department while upholding these values.

Accountability

• Manage incoming and outgoing mail and packages.
• Activate/deactivate keycards for monthly parking.
• Communicate with office manager on account balances, customer service, answer phones.
• Help with customer issues in the lane.
• Process applications for parking.
• Provide administrative support to the management team.
• Handle account balances and collections.

Communication

• Serve as a point of contact between team members, clients, and external partners, ensuring clear and professional communication.
• Efficiently manage phone calls, emails, and correspondence, responding promptly and routing inquiries to the appropriate parties.
• Prepare reports, presentations, and correspondence.
• Manage and maintain records and documentation related to facility operations in accordance with company policies and legal requirements.
• Coordinate and organize office activities and operations.

Family

• Foster a sense of belonging and teamwork within the organization, treating colleagues as an extension of your work family.
• Collaborate with internal teams, vendors, and contractors to maintain and repair facilities and equipment as needed.

Exceptional Service

• Answer and screen phone calls, taking accurate messages when necessary.
• Provide exceptional administrative support by anticipating needs, solving problems, and ensuring smooth office operations.
• Maintain a welcoming and organized office environment that reflects our commitment to exceptional service.
• Greet clients, visitors, and guests in a professional and friendly manner.
• Assist in the management of vendor relationships.

Profitability

• Process expense reports and invoices.
• Order and maintain office supplies.
• Oversee asset management processes including inventory, tracking, and disposal of equipment and resources.

About YOU:

You are a detail-oriented and efficient administrative professional who possesses excellent communication and organizational skills, with the ability to multitask and prioritize effectively. Additional qualifications include:

Your Qualifications:

• 1-2 years’ experience as an Administrative Assistant preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency in office software, including Microsoft Office Suite.
• Attention to detail and accuracy in administrative tasks.
• Ability to work effectively in a team environment.
• Discretion and professionalism in handling confidential information.

What We Can Offer You for All Your Hard Work:

• Flexible Spending Accounts
• 401k
• Vacation/Sick
• Holiday

ACE Parking is an Aff… (EEO/M/F/V/D)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.