Administrative/Virtual Assistant

FROG DESIGN; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job description

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Responsibilities

• Administrative Tasks: Manage calendars, schedules, and appointments.
• Administrative Tasks: Coordinate travel arrangements, meetings, and events.
• Administrative Tasks: Prepare and distribute documents, reports, and presentations.
• Administrative Tasks: Maintain accurate and up-to-date records and databases.
• Administrative Tasks: Provide data entry and bookkeeping support.
• Communication: Respond to emails, phone calls, and messages in a timely and professional manner.
• Communication: Communicate with clients, customers, or stakeholders as needed.
• Communication: Draft and send correspondence, emails, and newsletters.
• Virtual Support: Manage social media accounts and create content.
• Virtual Support: Monitor and respond to online reviews and comments.
• Virtual Support: Provide online research and data analysis.
• Virtual Support: Manage online calendars and scheduling tools.
• Customer Service: Provide exceptional customer service via phone, email, or chat.
• Customer Service: Resolve customer complaints and issues in a timely and professional manner.
• Customer Service: Offer solutions and recommendations to meet customer needs.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Technical Skills: Experienced with Google Suite (Docs, Sheets, Slides, Gmail).
• Technical Skills: Familiarity with project management tools (Asana, Trello, Basecamp).
• Technical Skills: Knowledge of email marketing platforms (Mailchimp, Constant Contact).
• Technical Skills: Basic web design and development skills.
• Skills: Excellent communication, organizational, and time management skills.
• Skills: Strong attention to detail and analytical skills.
• Skills: Ability to work independently and as part of a team.
• Skills: Proficient in technology and software applications.
• Skills: Strong customer service and problem-solving skills.

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