Administrative & Utility Coordinator

Gfoat; Town of Texas (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

TMRS retirement participation

Health insurance benefits

Paid holidays and leave

Professional development opportunities

Job summary

Gfoat is looking for a motivated Administrative & Utility Coordinator to support City Hall operations in Uhland, Texas. This role requires excellent customer service, organizational skills, and proficiency in Microsoft Office. You will process utility billing, maintain records, and assist residents with inquiries.

The position offers a full-time four-day work week and includes benefits like health insurance and retirement participation. Ideal candidates have a high school diploma and related experience, with bilingual skills preferred.

Qualifications

• Minimum one year of administrative or related experience.
• Valid Texas Driver’s License.
• Ability to pass background check and drug screening.

Responsibilities

• Serve as a primary front-line representative for City Hall.
• Process utility billing payments and permits accurately.
• Balance cash drawers and assist with financial reporting.

Skills

Customer service skills

Communication skills

Organizational skills

Proficiency in Microsoft Office Suite

Education

High school diploma or GED

Associate degree in business administration or related field

Tools

Microsoft Office Suite

Utility billing systems

Job description

The City of Uhland is seeking a motivated, organized, and customer-service-oriented professional to serve as the Administrative & Utility Coordinator. This position plays a vital role in the daily operations of City Hall and serves as one of the primary points of contact for residents, businesses, contractors, and community stakeholders.

The Administrative & Utility Coordinator performs a broad range of administrative, customer service, utility billing, financial processing, and records management functions in support of City operations. The ideal candidate is dependable, detail-oriented, technologically proficient, and capable of thriving in a fast-paced municipal environment.

This position offers a unique opportunity to grow professionally within a rapidly developing community located just outside the Austin metropolitan area while benefiting from a full-time four-day work week.

About Uhland

The City of Uhland is a rapidly growing community located approximately 25 minutes south of Austin in Hays and Caldwell Counties. Uhland is a Type A General Law municipality committed to providing responsive public service, responsible growth management, and a high quality of life for residents and businesses.

Essential Duties and Responsibilities

• Serve as a primary front-line representative for City Hall by greeting residents and visitors professionally and courteously.
• Answer, screen, and route incoming phone calls and emails.
• Process utility billing payments, permits, and other City-related transactions accurately and efficiently.
• Maintain and update utility account records, customer profiles, and service requests.
• Prepare service notices, delinquency notices, and utility disconnect documentation.
• Balance cash drawers, reconcile receipts, and assist with daily financial reporting and deposits.
• Assist with records management, document filing, scanning, and retention procedures.
• Support City Hall operations including meeting preparation, administrative coordination, and general office support.
• Respond to resident questions and assist in resolving customer service concerns.
• Coordinate with other City departments to ensure efficient communication and workflow.
• Maintain confidentiality and professionalism in handling sensitive information.
• Perform additional duties as assigned by the City Administrator.

Benefits

• Full-time four-day work week
• TMRS retirement participation (1 to 1 @ 7%)
• Health insurance benefits
• Paid holidays and leave
• Professional development opportunities

Minimum Qualifications

• High school diploma or GED required.
• Minimum one (1) year of administrative, customer service, utility billing, clerical, or related experience.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PDF software.
• Ability to perform basic financial and mathematical calculations accurately.
• Ability to manage multiple priorities while maintaining attention to detail.
• Valid Texas Driver’s License required.
• Ability to pass a background check and drug screening.

Preferred Qualifications

• Experience working in municipal government or another public-sector environment.
• Experience with utility billing systems, accounting software, or municipal software platforms
• Bilingual (English/Spanish) communication skills.
• Experience handling cash, receivables, or financial reconciliations.
  Associate degree or college coursework in business administration, public administration, accounting, or a related field.

Knowledge, Skills & Abilities

• Strong organizational and time-management abilities.
• Professional written and verbal communication skills.
• Ability to maintain composure and professionalism in a public-facing environment.
• Ability to work independently while contributing positively to a team environment.
• Strong attention to detail and accuracy.
• Ability to adapt to changing priorities in a growing organization.