Administrative Town Clerk

Search Solution Group; Ridgeway (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

The Town of Ridgeway is seeking a Town Clerk to provide administrative, financial, and customer service support for the Town. The Clerk serves as a central contact for residents, visitors, vendors, and Town officials, maintaining records, assisting with financial activities, processing payments, and supporting day-to-day operations.

This role closely collaborates with the Mayor and Town Council, requiring organization, dependability, attention to detail, and the ability to cover multiple Town

Qualifications

• Strong customer service skills for public-facing role.
• Basic financial tasks and recordkeeping experience appreciated.
• Familiarity with municipal records and FOIA requests is a plus.

Responsibilities

• Serve as primary contact for residents, customers, visitors, and vendors.
• Handle calls and walk-in customers.
• Process payments including traffic fines.
• Answer questions and assist the public with Town services.
• Open, sort, and distribute mail for all departments.
• Provide coverage for other Town functions as needed.
• Assist with accounts payable/receivable and processing payments.
• Balance accounts and perform bank reconciliations as needed.
• Support monthly closeout activities and payroll as needed.
• Coordinate with the Town's accounting firm and take on AP tasks as requested.
• Prepare and maintain Council agendas, minutes, ordinances, and contracts.
• Attend Town Council meetings and prepare minutes.
• Maintain Town records and respond to FOIA requests; issue licenses.
• Assist with hospitality tax administration and rental property records.
• Support elections and Set-Off Debt Program tasks.

Skills

Customer service

Accounting basics

Records management

Public outreach

Payroll assistance

Education

High school diploma or equivalent

Tools

QuickBooks

Water billing software

Job description

Job Description

The Town of Ridgeway is seeking a Town Clerk to provide administrative, financial, and customer service support for the Town.

The Town Clerk serves as a central point of contact for residents, visitors, vendors, and Town officials and is responsible for maintaining accurate records, assisting with financial activities, processing payments, and supporting the day-to-day operations of the Town.

This position works closely with the Mayor and Town Council and requires someone who is organized, dependable, detail-oriented, comfortable working with the public, and able to step in and support various areas of the Town when needed.

Key Responsibilities

Customer Service & Front Office

• Serve as a primary point of contact for residents, customers, visitors, and vendors.
• Handle incoming phone calls and walk-in customers.
• Accept payments for traffic ticket fines.
• Answer questions and provide assistance to the public regarding Town services.
• Open, sort, and distribute incoming mail for all departments.
• Provide coverage and support for other Town functions as needed.

Financial & Accounting Support

• Assist with the Town's financial operations, including accounts payable and accounts receivable when needed.
• Process and record payments and deposits.
• Assist with account balancing and bank reconciliations.
• Perform monthly closeout activities.
• Assist with payroll as needed.
• Work with the Town's accounting firm, which currently handles payroll and some accounting functions.
• Take on additional Accounts Payable responsibilities that the Town would like handled by the Town Clerk.
• Compile and organize financial information and documentation for the Town's annual audit.
• Utilize QuickBooks for accounting and financial activities.

Water Department

• Process and collect water bill payments.
• Utilize the Town's water billing software.
• Maintain accurate water billing and payment records.
• Understand basic water department processes well enough to provide coverage when other employees are absent.

Town Administration & Records

• Prepare and maintain Council agendas, meeting minutes, ordinances, resolutions, contracts, easements, deeds, bonds, and other official Town documents.
• Attend monthly Town Council meetings and occasional special-called meetings.
• Prepare and maintain meeting minutes.
• Serve as custodian of Town records.
• Maintain the Town's filing and records management systems in accordance with Department of Archives requirements.
• Process and respond to FOIA requests and notices.
• Issue and maintain business licenses.
• Assist with hospitality tax administration.
• Maintain records related to rental properties.
• Assist with elections and related administrative responsibilities.
• Assist with the Set-Off Debt Program through MASC.
• Support Town events and other community activities as needed.

Human Resources & Benefits Support

• Assist with monthly retirement reports.
• Assist with insurance reporting.
• Provide administrative support related to employee records and benefits.