Administrative Technician - Office Manager

City of Virginia Beach; Virginia Beach (VA); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Parental leave

Paid holidays

Paid time off

Job summary

City of Virginia Beach is seeking an Administrative Technician to manage the Housing Resources Center as Office Manager. You will supervise clerks and volunteers, produce reports, and organize meetings and materials for stakeholders.

The role requires strong administrative skills, supervision experience, and proficiency with MS Office and Visio. A candidate with housing or human services background is preferred, with a Monday–Friday schedule.

Qualifications

• Requires at least 4 years of related experience.
• Experience with MS Office and Visio.
• Experience supervising staff.
• Experience in housing or human services preferred.

Responsibilities

• Compile data and generate daily, weekly, and monthly reports.
• Create and maintain organizational charts and documents.
• Process and verify reports for accuracy and compliance.
• Oversee receptionist staff and volunteers.
• Schedule meetings and arrange travel as needed.
• Prepare hiring packets and respond to inquiries.

Skills

Supervision

Office administration

Reporting

Customer service

Tools

MS Office Suite

Visio

Job description

Job Posting End Date:October 26, 2026Department:HUMAN SERVICESCompensation Grade:G18Compensation Range & Starting Salary:Pay Range: $40,726.40 - $63,481.60Starting salary may be negotiable based on qualificationsJob Exempt (If No, Position is eligible for overtime):NoAbout Us:Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.Job Duties and Preferred Qualifications:The City of Virginia Beach Department of Human Services is seeking a talented Administrative Technician to work in the Housing Resources Center as the Office Manager. The Administrative Technician will support the Housing Resources Administrator and provide direct supervision to the Clerk positions and volunteer staff that will serve as ambassadors to the community they serve.Duties:Compile statistical data, and/or narrative data into daily, weekly, and monthly reports; Produces documents of various levels of complexity; Create, modify and maintain organizational chartsExamine, check, and verify reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follow up on discrepanciesAdept in using desktop applications such as MS Office Suite including Visio to produce spreadsheets, PowerPoint presentations, flow charts, data bases, dashboards and reports for departmental useWeekly handling and routing of key paperwork such as timesheets, leave slips, access and security forms among others, Make travel arrangements as neededSchedule, organize and coordinate internal and external meetings; Create weekly and monthly agenda for meetings, reserve and set up meeting rooms and equipment, develop and compile resource materials for meetings and prepare handouts as required, transcribe/take meeting notes and distribute to appropriate entitiesPrepare City full time employee (FTE) and contractual hiring packetsRespond to internal and external inquiries by researching or preparing responses with technical substance, handle or route customer complaints and requestsSchedule activities, establish priorities, and comply with deadlines using effective time management and organizational skillsResponsible for troubleshooting computer and copier/printer support, initiate work orders and track for completionOversight of the receptionist staff and their rotational duties such as mail distribution, inventory and distribution of supplies, and common area walkthroughs, ensure reception coverage during the core operating hoursMaintain a Master log for Defensive Driving, Training, Shelter assignments, Performance Evaluations, Active Staff Directories and a current staff Phone TreeEnsure incident reports and briefs are completed and notify appropriate leadership of any high-risk mattersSchedule: Monday – Friday 8:00am – 5:00pmPreferences:Experience with current computer software applications, such as Microsoft OfficeExperience as a team lead or supervisorExperience in compiling reportsExperience working at a Human Services AgencyExperience working in an administrative/clerical environmentThe City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.Additional requirements:• DMV Transcript: Yes• CDL: No• Drug & Alcohol Clearinghouse: No• CPS Check: Yes• Physical: No• Respirator: No• Psychological Screening: No• Polygraph: No• At Will: NoMinimum Requirements:Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to (4) four years in fields utilizing the required knowledge, skills, and abilities. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.Skills:Working Conditions:Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.https://workingcondition-summary-prod.s3.amazonaws.com/P2593.pdfOfficial Job Descriptions:To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=EVRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.