Administrative Support- Student Assistant (Support Programs) -1

C001 Dallas College; Richland Township (Allegheny County); On-site; USD 16,531 - 22,041; Part time

Job summary

Dallas College is offering a part-time Student Assistant role within the Federal Work-Study program. The position focuses on administrative and instructional support, mentoring, and specialized tasks with opportunities for educational growth.

The role requires an undergraduate student eligible for Federal Work-Study, enrolled in at least six credit hours, with strong customer service and communication skills. Timely attendance and reliable, on-site work are expected.

Qualifications

• Undergraduate student with federal Work-Study funds
• Enrollment in at least six credit hours per term
• Strong customer service and communication skills
• Proficient with Microsoft Office applications

Responsibilities

• Provide administrative support to campus offices and departments
• Answer phones, greet visitors, and direct inquiries as needed
• Assist with data entry, filing, scanning, and records maintenance
• Schedule appointments and help manage calendars for staff and advisors
• Support department events, workshops, and special projects
• Maintain confidentiality of sensitive information

Skills

Customer service

Communication

Attendance & reliability

Teamwork

Organization

Education

Undergrad federal Work-Study student

Tools

Microsoft Office

Job description

Job Overview

All job postings will close at 12:01 a.m. CT on the specified closing date.

Weekly work hours: 19.5. Compensation: H07 salary minimum. FLSA: United States of America (Non-Exempt). Position type: Work Study Program.

Key Responsibilities

The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.

• Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
• Provides team support to colleagues, fostering a collaborative and productive work environment.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Supports the mission, values, goals, and principles of the College.
• Performs additional duties and responsibilities as assigned by the supervisor.

Student Assistant Roles

Administrative Support – Student Assistant

• Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
• Manage incoming and outgoing mail and small package deliveries.
• Perform data entry, maintain records, and update databases accurately.
• Assist with filing, scanning, and organizing documents.
• Schedule appointments, meetings, and manage calendars as needed.
• Prepare and proofread correspondence, reports, presentations, and other documents.
• Assist with office supply inventory and ordering.
• Provide support for departmental events, workshops, or special projects.
• Maintain confidentiality of sensitive information.

• Example departments: Career Services, Advising and Counseling, Student Life, Library, Financial Aid, Student Support Services, Success Coaching, Food Pantry or Basic Needs Office.

Instructional Support – Student Assistant

• Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
• Addresses discipline‑specific questions from students, offering clarification and guidance related to course material or lab assignments.
• Completes required Tutoring Certification after hire and provides one‑on‑one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
• Offers technical assistance on institution‑specific learning platforms, software, and equipment used for instruction.

• Example departments: Math, Science, and Business Labs; Intercultural Network; Writing Center; Computer Science Lab; Learning Commons; Speech Lab; Fitness Center; Athletic Department; Communication Department.

Specialized Support – Student Assistant

• Completes campus/department‑specific projects that may require independent research, data compilation, or specialized software application.
• Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies.
• Manages small‑scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance.
• Responsible for operating certain specialized technical equipment or working proficiently in department‑specific software (e.g., graphic design, database management, specific industry tools).
• Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance.

• Example departments: Campus President’s Office; Campus Support Services; Computer Science & Information Technology; Major Specific (i.e., Aviation, Culinary Arts, Human Resources).

Minimum Qualifications

• Undergraduate student awarded federal work study funds in financial aid package.
• Must meet the Satisfactory Academic Progress standards set by Dallas College.
• Must be enrolled and certified in at least six hours (half‑time) for Fall, Spring, and Summer semesters.
• Must be a U.S. citizen or eligible noncitizen.
• Must not have any prior institutional balance or blocks.
• Student must have transportation to off‑campus worksites.
• Completes required Dallas College professional development training hours.

Preferred Qualifications

• Currently enrolled as a student in good standing at the College and eligible for Federal Work‑Study.
• Strong interpersonal and communication skills, with a commitment to providing excellent customer service.
• Ability to follow verbal and written instructions accurately and efficiently.
• Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite).
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
• Basic skills in technology related to the area of work and above‑average knowledge of equipment and/or regulations in the assigned academic area.
• Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major‑related courses).
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.

Work Schedule

Part‑time, flexible hours (typically up to 19.5 hours per week), are determined in coordination with the department supervisor and the student’s academic schedule.

Applications Deadline

October 13, 2026.

Additional Information

Federal Work‑Study jobs may be on or off campus. Most FWS jobs offered by Dallas College are housed on campus at the seven main campus locations or our community campuses. Off‑campus FWS jobs with federal, state or local public agencies or private nonprofit organizations must be in the public interest. Off‑campus FWS jobs with private, for‑profit organizations must be academically relevant to the maximum extent possible. Your campus might have agreements with private, for‑profit employers for Federal Work‑Study jobs. This type of job must be relevant to your course of study (to the maximum extent possible).