Administrative Support- Student Assistant (Basic Needs RLC)-4

C001 Dallas College; Richland Township (Allegheny County); On-site; USD 21,000 - 28,000; Part time

Job summary

Dallas College is seeking a Student Assistant for the Work Study Program. The position offers up to 19.5 hours per week at an hourly rate of $23.78, non‑exempt under U.S. law.

Roles include front‑line student service, administrative support across mail, scheduling, data entry, and event assistance within a college setting. Ideal candidates are undergraduate students enrolled in at least six hours, federally funded, and in good standing with SAP standards.

Qualifications

• Undergraduate student awarded federal work‑study funds.
• Must meet Satisfactory Academic Progress standards.
• Enrolled in at least six hours (half‑time) for all terms.
• U.S. citizen or eligible non‑citizen.

Responsibilities

• Provide excellent customer service to students, faculty, staff, and campus visitors.
• Support colleagues, fostering a collaborative and productive environment.
• Attend the workplace regularly, report punctually, and follow the schedule.
• Complete required training and professional development sessions.
• Support the college’s mission, values, goals, and principles.
• Perform additional duties as assigned by the supervisor.
• Answer phones, greet visitors, and provide general information.
• Manage mail, deliveries, data entry, and database updates.
• Assist with filing, scanning, scheduling, and calendar management.
• Prepare and proofread correspondence, reports, and presentations.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Data entry

Organization

Education

Federal Work-Study student

Job description

Student Assistant – Work Study Program

Position Type: Work Study Program

Weekly Work Hours: up to 19.5 hours per week

Hourly Rate: $23.78 (H07 rate); FLSA: United States of America – Non‑Exempt

Key Responsibilities

• Provide excellent customer service to students, faculty, staff, and campus visitors, serving as a welcoming first point of contact.
• Support colleagues, fostering a collaborative and productive work environment.
• Attend the workplace regularly, report to work punctually, and follow the work schedule.
• Complete all required training and professional development sessions.
• Support the college’s mission, values, goals, and principles.
• Perform additional duties as assigned by the supervisor.

Administrative Support – Student Assistant

• Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
• Manage incoming and outgoing mail and small package deliveries.
• Perform data entry, maintain records, and update databases accurately.
• Assist with filing, scanning, and organizing documents.
• Schedule appointments, meetings, and manage calendars.
• Prepare and proofread correspondence, reports, presentations, and other documents.
• Assist with office supply inventory and ordering.
• Provide support for departmental events, workshops, or special projects.
• Maintain confidentiality of sensitive information.

Instructional Support – Student Assistant

• Provide direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
• Address discipline‑specific questions from students, offering clarification and guidance related to course material or lab assignments.
• Complete required Tutoring Certification after hire and provide one‑on‑one or group tutoring for specific discipline areas or lab subjects.
• Offer technical assistance on institution‑specific learning platforms, software, and equipment used for instruction.

Specialized Support – Student Assistant

• Complete campus or department‑specific projects requiring independent research, data compilation, or specialized software application.
• Maintain strict confidentiality of all records, databases, and sensitive information in accordance with privacy policies.
• Manage small‑scale research assignments or technical tasks, such as data analysis, report generation, or system maintenance.
• Operate specialized technical equipment or use department‑specific software (e.g., graphic design, database management).
• Provide support during college presentations, workshops, and campus events, including setup, registration, and attendee assistance.

Minimum Qualifications

• Undergraduate student awarded federal work‑study funds in the financial aid package.
• Must meet the Satisfactory Academic Progress standards set by Dallas College.
• Must be enrolled and certified in at least six hours (half‑time) for Fall, Spring, and Summer semesters.
• Must be a U.S. citizen or eligible non‑citizen.
• Must not have any prior institutional balance or blocks.
• Student must have transportation to off‑campus worksites.
• Complete required Dallas College professional development training hours.

Preferred Qualifications

• Currently enrolled as a student in good standing at the College and eligible for Federal Work‑Study.
• Strong interpersonal and communication skills and a commitment to providing excellent customer service.
• Ability to follow verbal and written instructions accurately and efficiently.
• Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly.
• Basic skills in technology related to the area of work and above‑average knowledge of equipment and/or regulations in the assigned academic area.
• Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, major‑related courses).
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures.
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.

Work Schedule

Part‑time, flexible hours (typically up to 19.5 hours per week), determined in coordination with the department supervisor and the student’s academic schedule.

Application Deadline

September 30, 2026