Administrative Support Specialist I

Town of Rolesville; Rolesville (NC); In loco; USD 35.000 - 48.000; Tempo pieno

Descrizione del lavoro

The Town of Rolesville is seeking an Administrative Support Specialist for the Planning Department. You will handle receptionist duties, data entry, record keeping, and prepare reports to support planning operations.

The role requires a High School diploma/GED and at least one year of admin or customer service experience. CivicPlus experience is a plus, and you will work in a collaborative team environment serving the public.

Competenze

• Must have a High School diploma or GED.
• At least 1 year of administrative and/or customer service experience.
• Equivalent combination of education, training and experience may be considered.

Mansioni

• Acts as receptionist, screens visitors and phone calls, and provides information about Town activities.
• Creates correspondence, reports and forms related to Planning Department functions.
• Enters, edits and retrieves data and prepares periodic or special reports using established formats.
• Maintains records and processes forms such as work orders and purchase requisitions.
• Organizes historical files to comply with retention laws and policies.
• Serves as Clerk for the Planning Board and Board of Adjustment, including minutes as required.
• Promotes efficient service by identifying improvement opportunities and collaborating with team members.
• Performs other duties as assigned.

Conoscenze

Reception duties

Data entry

Record keeping

Customer service

Organizational skills

Formazione

High School diploma/GED

Strumenti

CivicPlus

Descrizione del lavoro

Do you enjoy finding ways to make processes more efficient? Are you organized, detail-oriented, and passionate about serving your community? The Town of Rolesville is looking for an Administrative Support Specialist to join our Planning Department! This is a great opportunity for someone who enjoys working with people, keeping operations running smoothly, and providing administrative support that helps our community continue to grow. If you’re ready to put your skills to work in a collaborative, community-focused environment, we encourage you to apply!

Our organization is in search of a self-starter who is organized and detail oriented to provide office support functions, including but not limited to word processing, receptionist duties, record keeping, and filing.

• Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding Town or departmental activities and functions which may require the explanation of rules, policies and/or procedures.
• Creates correspondence, reports, forms and specialized documents related to the functions of the organizational unit.
• Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus.
• Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources.
• Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations.
• Organizing historical files as directed to comply with local, state, and federal record retention laws and policies.
• Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones; may operate microfilm, radio telephone and other departmental-specific equipment.
• Serves as the Clerk for the Planning Board and Board of Adjustment, to include but not limited to compiling materials for meetings, preparing agendas and attending such meetings to take summary notes and minutes as required.
• Promotes efficient and effective service delivery by identifying opportunities for improvement, providing recommendations, and actively collaborating with team members to achieve departmental goals.
• Promotes and supports the overall mission of the Town by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Other duties as assigned.

EDUCATION & EXPERIENCE

Required:

• High School diploma/GED.
• One (1) year of administrative and/or customer service experience.
• OR an equivalent combination of education, training and experience.

Preferred:

• Experience working within Local Government.
• Experience working with CivicPlus platform.
• Experience supporting, coordinating, or overseeing the operations of a Planning Board and/or Board of Adjustment.
• N.C. Certified Zoning Official accreditation.